LOB Senior Business Analyst

LOB Senior Business Analyst

Total Base Pay Range 71,100.00 - 145,900.00 USD Annual.

Essential Duties And Responsibilities

• Plays a key role in the planning, testing and implementation of process and project enhancements and IT conversions. Ensures system enhancements follow the appropriate guidelines, meet or exceed user requirements and are completed in a timely fashion. May act as project leader for projects.
• Partners with relevant parties including LOB and IT in researching and resolving system and process problems.
• Works with users in defining user, system and project requirements for new systems and system enhancements.
• Identifies system enhancements, documents business needs and determines development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements.
• Researches and analyzes production problems, develops solutions and resolves problems.
• Reviews operational procedures and methods and recommends changes for improvement, with an emphasis on automation and efficiency.
• Provides input into the creation of detailed project plans, work assignments, target dates and other aspects of assigned projects.
• Provides guidance and context in prioritizing and determining complexity of problems and requests.
• Influences leaders and peers across organizational lines to take action on strategic initiatives or process changes.
• Establishes a climate that encourages open two‑way communication whereby team members exchange ideas and share information.
• Reports regularly on progress against established project plans.
• Maintains manuals, standard business and status reports, technical training material and reference material.
• Performs aspects of project management including approval gathering, readiness assessments and other artifacts and controls.
• Other duties as required.

Supervisory Responsibilities

Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

Minimum Knowledge, Skills And Abilities Required

• Bachelor's Degree or equivalent work experience.
• Minimum four (4) years’ work experience in banking, financial services or related experience.
• Minimum two (2) years of project management experience. Six Sigma Green Belt or PMP preferred.
• Proven leadership experience in areas of operations, manufacturing or quality.
• Broad understanding of business systems and industry requirements.
• Ability to present to senior leadership on sensitive subject matters.
• Ability to facilitate large groups toward the development of common solutions.
• Exceptional verbal, written and presentation communication skills.
• Ability to multi‑task and be flexible.
• Ability to manage multiple projects, work under pressure and adapt to sudden changes in the work environment.
• Proficient in Windows‑based software programs (Outlook, Word, Excel, PowerPoint, Access, Visio).

Compensation & Benefits

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of employees and their families, encompassing physical, financial, emotional, and social well‑being.

Equal Employment Opportunity

Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.