Market Director

About Wonder

Wonder is a mealtime platform that allows customers to order dishes from multiple restaurants in one order. It offers delivery and dine-in options without delivery fees.

About The Role

As a Market Director, you will lead operational excellence across a multi‑unit restaurant region spanning multiple cities and locations. Your focus will be on driving consistent guest satisfaction, operational standards, and profitability across your market.

Responsibilities

• Serve as a motivational leader and cultural ambassador, promoting Wonder’s mission and values
• Lead and develop a team of Senior Operations Leaders to ensure alignment with company goals and market growth strategies
• Ensure flawless execution of restaurant operations by visiting locations, coaching leadership teams, and using performance data to drive improvement
• Monitor financial performance through P&L management and use of reporting tools to ensure profitability and cost control
• Oversee hiring, training, and development of leadership talent to foster high‑performing teams and support succession planning
• Collaborate with cross‑functional teams to evaluate and approve market growth opportunities
• Lead new restaurant openings by playing an active role in recruitment, training, and operational setup
• Ensure compliance with food safety, labor laws, and other regulations across the market
• Drive operational improvements by identifying opportunities, diagnosing challenges, and implementing effective solutions
• Build relationships with internal and external stakeholders to ensure seamless communication and support across the organization
• Lead performance reviews, competency discussions, and corrective actions to ensure sustained market success

Experience You Have

• 7+ years of multi‑unit restaurant management experience in a high‑growth, geographically dispersed environment managing 8+ stores
• Proven leadership in developing, coaching, and retaining high‑performing teams
• Strong financial acumen with experience managing market‑level P&L and driving profitability
• Excellent communication, organization, and decision‑making skills, especially under pressure
• Ability to travel frequently across the market to maintain operational oversight and lead by example
• Bachelor’s degree or equivalent work experience is preferred
• Passion for developing talent, driving operational excellence, and exceeding guest expectations

Requirements

• Must be 21 years old and legally authorized to work in the US
• Must be able to lift 50 pounds
• Must be able to stand for a full shift while working
• Must have open availability, including night and weekend availability
• Must have a means of transportation and ability to travel from site to site within the assigned region
• Must have a current Food Handlers Certification

Role Details

• Salary Range: $138,000 per year – $159,000 per year
• Multi‑Location Role, Travel Required
• Reports to: Regional Vice President

Benefits

• Medical, Dental, and Vision Insurance
• 100% employer‑paid Life Insurance
• 401(k) Retirement Plan
• Employer match for Health Savings Account (HSA)
• Learning and Development opportunities to advance your career
• Employee Stock
• Employee Discount

Some benefits vary by state and depend on the number of hours you work.

Equal Employment Opportunity

At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices and do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.

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