Medical Receptionist
Head and Neck Surgery Assoc. PSC
Job Description
Job DescriptionJob DescriptionDescription:Join Our Team as a Medical Receptionist!ENT & Allergy Specialists – Serving Northern Kentucky & Southeastern Indiana
Are you organized, personable, and detail-oriented? Do you thrive in a fast-paced, team-centered environment? Are you looking to make a meaningful impact in your community? If so, you might be the perfect fit for our growing team!
Position: Full-Time Medical Receptionist We are currently seeking a full-time Medical Receptionist to join our dynamic medical practice. This key team member plays a vital role in ensuring a positive and welcoming experience for every patient who walks through our doors.
What We Offer:Monday–Friday schedule (no nights, weekends, or on-call!)Full-time hours: 37.5–40 hours per week10 paid holidays annuallyPTO that starts accruing immediatelyComprehensive benefits package401(k) eligibility after 1 year and 1,000 hours of employmentLocation: You’ll have the opportunity to work across any of our four office locations in Ft. Thomas, Edgewood, and Florence, KY, and Lawrenceburg, IN. Flexibility to travel between offices as needed is required.
Key Responsibilities:Serve as the first point of contact—welcome patients, answer phones, and create a positive experienceSchedule and check in patients for appointmentsManage patient records using EPIC and Blueprint systemsHandle incoming calls and coordinate phone communicationsProcess insurance verifications and collect paymentsSupport general administrative functions—we provide full training!Ideal Candidate Qualifications:Excellent interpersonal and communication skillsTeam player with a positive attitude and willingness to learn1+ year of experience in a medical office is preferred, but not requiredFamiliarity with patient registration, insurance processing, authorizations, and medical terminology is a plusAbility to multitask and manage interruptions in a busy office settingIf you're ready to bring your skills and enthusiasm to a team that values compassion, collaboration, and community, we encourage you to apply! Requirements: