Network & Technical Support Engineer

Job Title: Network & Technical Support Engineer

Location: Jackson MS - Onsite

Shift Hours: 8-5pm 40hrs/week

Duration: 12+ Months

Project Details: The State of Mississippi Department of Education (MDE) is seeking qualified contractors to provide network and technical support services on a statewide basis to local schools and school districts.

REQUIRED SKILLS/EXPERIENCE

• Microsoft Active Directory 2012 R2 (or higher) experience 2 years
• Microsoft Exchange 2013 (or higher) experience 2 years
• Microsoft Server 2012 R2 (or higher) experience 2 years
• Routing and switching experience 3 years
• Google Workspace and Microsoft Office 365 2 years
• Wireless/Wi-Fi Networking Experience 2 years'
• Experience implementing audio-visual communications (video conferencing) 1 year
• Experience developing and delivering technical training in a classroom setting 2 years
• Project management experience for hardware and software implementation projects 2 years
• WAN, LAN and network design experience, including development of layouts and specifications 2 years'
• Experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration 3 years
• Microsoft Windows 7 and 10/11 experience 6 months
• Mac OS 10.11 or higher 2 years
• Microsoft SQL Server 2014 or higher 2 years
• Server and workstation virtualization experience 3 years
• Firewall configuration experience 3 years'
• Experience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune, JAMF, etc. 2 years'
• Experience in setting up and managing a web filter for devices on and off campus 2 years'
• Experience in implementing remote support solutions for devices on or off campus 2 years
• Ability to effectively communicate in English verbally and in writing
• Ability to interact with functional users and technical staff regarding business and information technology needs