Operations Manager

The Role

Equans is looking for an experienced Operations Manager to join our Regional Construction team based in Hatfield.

This is a senior leadership role responsible for the effective planning, management and control of multiple projects and partnerships across the region. You’ll oversee delivery from pre-commencement through to completion, ensuring projects are delivered safely, on time, within budget and to the highest quality standards.

Reporting into the Divisional / Operations Director, you’ll lead a dedicated delivery team and play a key role in the ongoing growth and development of the regional business unit.

Operations Manager 2022

Key Responsibilities

Project & Operational Leadership

• Lead the delivery of multiple construction projects across various sites
• Maintain full operational control from pre-start through to handover
• Ensure programmes, resources and budgets are achievable and controlled
• Drive performance against KPIs, quality and financial targets

Client & Stakeholder Management

• Build and maintain strong client relationships pre, during and post contract
• Attend framework meetings and support partnership initiatives
• Understand client objectives and adapt delivery strategies accordingly
• Lead clarification meetings, interviews and bid support activities

Pre-Construction & Planning

• Oversee pre-start processes and compliance requirements
• Ensure H&S Plans, F10s and statutory notices are in place
• Support bid strategy and innovative delivery solutionsWork with planners on logistics, programmes and procurement schedules

Team Leadership & Performance

• Lead, mentor and develop site and project teams
• Allocate resources effectively across contracts
• Chair performance and project review meetings
• Foster a collaborative, high-performance team culture

Commercial & Quality Control

• Work closely with Commercial teams on reporting and risk management
• Monitor prelims, budgets and programme delivery
• Ensure warranties and design risk allocations are in place
• Drive defect prevention and quality assurance standards

Handover & Continuous Improvement

• Oversee quality handover and post-completion support
• Review project performance and lessons learned
• Ensure client satisfaction surveys are completed
• Promote robust document control and archiving processes

Health & Safety

• Champion SHEQ strategy and compliance across all sites
• Review site H&S performance regularly
• Ensure teams are trained and competent in H&S procedures
• Oversee production and archiving of H&S documentation
• Ensure environmental and waste management compliance

Experience

What We’re Looking For

• Proven track record in a senior operational / construction leadership role
• Experience managing multiple contracts simultaneously
• Background in Repairs, Planned Works and Gas contracts desirable
• Demonstrable delivery of Design & Build projects

Skills & Knowledge

• Strong commercial awareness
• Excellent communication and stakeholder engagement skills
• Advanced planning and organisational capability
• Ability to build lasting client relationships
• Strong understanding of H&S legislation and best practice

Qualifications

• Relevant construction industry qualifications / accreditations
• Professional memberships desirable

Personal Attributes

• Inclusive and collaborative leadership style
• Self-motivated with a proactive mindset
• Adaptable communicator at all organisational levels
• Strong analytical and problem-solving approach
• High level of confidentiality and GDPR awareness

What We Offer

• Competitive salary + bonus
• Company vehicle
• 25 days annual leave (+ public holidays)
• Life cover – 2x annual salary
• Employee discount schemes across major retailers
• Gym membership discounts
• Cycle to Work scheme
• Holiday purchase scheme
• 2 CSR (Corporate Social Responsibility) days annually

Extensive Learning And Development Pathways, Including Professional Qualifications

Employee Referral Reward Scheme

Access to Equans employee networks

24/7 Employee Assistance Programme & wellbeing app