Oracle ERP Organization Change Management and Training Specialist

Overview

Role: Organization Change Management and Training Specialist

Client: DC Government

Location: Washington, DC (Onsite)

Responsibilities

1. Develop, enhance, review, and edit change management training and communications.
2. Review and edit training documentation for standardization.
3. Develop training videos to advance learner’s knowledge in complex system areas.
4. Partner with District’s business and support team to maximize Oracle Cloud system adoption.
5. Create and implement strategic communications and change management deliverables including but not limited to slide decks, roadmaps, social media account management, organizational design, workforce analytics and evaluation, and more.
6. Use communication strategies to inform learners in the appropriate use of financial tasks in Oracle Cloud enterprise systems.
7. Oversee and develop all aspects of the communications life cycle: develop and implement a communications strategy, needs assessment, and delivery plan and success metrics/KPIs.
8. Track and maintain learner progress and report findings to leadership.
9. Develop standardized communication templates for various communications outputs that align with District branding guidelines.

Education

Bachelor’s degree in CompSci, Business, Finance or related field

Qualifications

1. 3+ yrs of professional experience related to marketing communications, training, and change management.
2. 3+ years of experience supporting training and/or communications strategies.
3. 3+ yrs of experience developing comms strategies in support of training of systems implementations.
4. Experience related to change management, preferably on a corporate-level or large-scale systems implementation projects.
5. Experience supporting and training Public Sector clients.