Order Operations Analyst

About the Role

Consulting assignment currently listed 6-12 months (chance to go FTE) based on performance and need.

This role would be great for someone coming out of a SaaS or software company versus federal government consulting.

Responsibilities

• Deal Review & Analysis
  • Interpret pricing and governance policies to accommodate unique customer needs.
  • Manage deal approvals efficiently, escalating only high-risk issues.
  • Evaluate competing priorities in deal decisions and recommend strategic solutions.
  • Assess the impact of deal changes on margin health and revenue forecasts.
  • Ensure all deal recommendations align with company objectives.
  • Provide guidance on complex or nonstandard deal structures.
• Order Operations & Documentation Review
  • Review sales orders for accuracy and completeness, ensuring compliance with pricing, SKUs, and customer agreements.
  • Validate supporting documentation, including contracts, signatures, and approvals.
  • Oversee data integrity in Salesforce, ensuring accurate transfer to NetSuite.
  • Support special projects related to process automation and efficiency improvements.
• Revenue Recognition & Compliance
  • Ensure sales orders align with revenue recognition policies.
  • Identify and resolve revenue-related discrepancies (e.g., contract modifications, refunds, credits).
  • Support the financial audit process by maintaining data integrity and internal controls.

Requirements

• 3+ years of experience in Deal Desk, Order Operations, Revenue Operations, or a similar role.
• Strong knowledge of Salesforce, NetSuite, Clari, and quote-to-cash processes.
• Understanding of revenue recognition principles, pricing structures, and contract governance.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong ability to interpret and apply pricing and approval workflows.
• Effective communication skills with the ability to tailor messaging for different stakeholders.
• Ability to work independently in a fast-paced environment while managing competing priorities.
• Demonstrated ability to develop process improvements and enhance operational efficiencies.

Preferred Experience & Skills

• Industry Knowledge: Experience in SaaS, enterprise software, or subscription-based businesses.
• Revenue Recognition: Familiarity with ASC 606 and financial reporting best practices.
• Auditing & Compliance: Experience with internal controls, financial audits, or contract review.
• Process Automation: Knowledge of workflow automation tools, process optimization, or CRM enhancements

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology, Analyst, and Finance

Industries

• IT Services and IT Consulting