Organizational Change Management (OCM) & Training Consultant

Organizational Change Management

• Develop and execute an OCM strategy aligned to project milestones
• Conduct stakeholder analysis and impact assessments
• Identify change impacts across business units and user groups
• Develop and execute communication plans
• Support leadership alignment and end-user engagement
• Monitor adoption readiness and address resistance points

• Design and deliver training for:
  • PPM Administrators
  • Project Managers
  • End Users
• Create training materials (guides, job aids, presentations, quick reference docs)
• Highlight differences between Project Online and Project Server SE
• Deliver instructor-led and/or virtual training sessions
• Provide hands-on workshops and post-training support

• Support go-live readiness activities
• Provide hypercare support during initial rollout
• Assist with knowledge transfer to State support staff
• Ensure users are equipped to operate in a self-support model

• OCM Strategy & Communication Plan
• Stakeholder Impact Assessment
• Training Plan & Schedule
• Training Materials (MS Office format)
• End-User Guides & Job Aids
• Knowledge Transfer Documentation
• Go-Live Support Plan

• 5+ years experience in Organizational Change Management and Training
• Experience supporting enterprise system implementations or migrations
• Proven experience delivering training for Microsoft technologies
• Strong communication, facilitation, and documentation skills
• Experience with user adoption strategies and stakeholder engagement

• Experience with Microsoft PPM solutions (Project Online / Project Server)
• Familiarity with structured OCM frameworks (e.g., Prosci ADKAR Model)
• Public sector or government experience
• Experience supporting large-scale system transitions