Product Manager

Role Overview

We are seeking an experienced Product Manager to drive the evolution of GrayQuest's core education-fee platform and EMI-financing platform. This role demands a product-focused professional who can enhance user experiences across our 7,000+ institution network, optimize payment and lending flows, and build scalable product systems. You will own key product initiatives that directly impact platform adoption, transaction growth, and customer satisfaction

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Key Responsibilities

Product Development & Execution

• Parent Experience: Optimize the end-to-end parent journey from fee discovery to EMI completion, ensuring transparency and ease of use
• Institution Success: Design product features that increase value for educational institutions, including better reporting dashboards, reconciliation tools, and fee collection analytics
• Partnership Integration: Work with banking and NBFC partners to streamline loan origination processes and improve underwriting experiences
• Technical Product Management: Collaborate with engineering teams to build scalable systems, optimize payment processing, and ensure platform reliability at growing transaction volumes
• Regulatory Compliance: Translate RBI guidelines (Digital Lending Guidelines, LSP requirements) into compliant product flows and user interfaces

Performance Optimization

• Conversion Analytics: Monitor and optimize key product metrics including EMI adoption rates, payment success ratios, and user engagement across the platform
• Product-Market Fit: Continuously refine product offerings based on institutional feedback, parent behavior data, and market research to strengthen competitive positioning

You will be a good fit if you bring in

Technical & Analytical Skills

• Strong analytical capabilities with experience using data to drive product decisions and optimize user funnels
• API and integration experience with payment gateways, banking systems, and third-party financial services
• User research and design thinking expertise to create intuitive experiences for diverse user segments

Domain Knowledge (good to have)

• Financial services background with understanding of EMI products, payment processing, and regulatory compliance (RBI, NPCI guidelines)
• 3+ years of experience in product management.
• B2B platform experience with multi-sided marketplace or embedded finance products preferred

What We Offer

• Pivotal role in scaling India's leading education-fintech platform
• Direct impact on product strategy and market expansion, with autonomy to drive innovation across the platform
• Dynamic environment that values product excellence, data-driven decision making, and customer-centric innovation