Project Management Associate

Overview

Job Description: Project Management Associate

Location: Pleasanton, California (Candidates must be based in or around Bay Area)

Type: Full-time

Responsibilities

• Serving as the main point of contact for customers during project execution with the goal to obtain the highest customer satisfaction rating
• Developing project timelines for each project working with installers and managing payment schedules
• Setting clear expectations with customers, installers, and partners throughout the project lifecycle
• Liaising with installers to track progress, resolve issues, and ensure work is completed to customer satisfaction
• Taking complete responsibility for customer payments — including follow-ups, ensuring work completion, and closure of all financial commitments
• Maintaining accurate records of payments, project updates, and customer communications
• Coordinating with cross-functional teams to escalate and resolve project-related challenges
• Developing and improving processes for project tracking, payment management, and customer experience

Qualifications

Required:

• Bachelor’s degree or equivalent experience
• Based in or around Bay Area, California, with flexibility to travel locally to customer sites and banks
• 1–3 years of experience in project coordination, operations, or customer-facing roles (fresh graduates with the right attitude will also be considered)
• Strong communication and interpersonal skills; ability to build trust with customers and partners
• Highly organized, detail-oriented, and able to handle multiple projects simultaneously
• Self-starter with a “go the extra mile” attitude and strong sense of ownership
• Comfortable managing financial processes (payment follow-ups, cheque handling, and record-keeping)

Preferred:

• Experience working in renewable energy, construction, or related industries
• Experience working with contractors for solar or related construction
• Familiarity with CRM tools (e.g., Salesforce, Zoho, HubSpot)
• Exposure to project management tools and agile processes

What We Offer

• Competitive compensation package
• Reimbursement for all manager-approved business travel
• Opportunity to work in a growing, dynamic company with a collaborative team
• Hands-on exposure to project management, customer interaction, and ownership responsibilities