Project Manager

NatWest is a major UK retail bank, providing every day banking services to over 19 million customers. The banks expertise and services span retail, commercial and private banking.AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.We partner with NatWest to deliver their contingent recruitment processes.

Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.On behalf of NatWest, we are looking for a Project Manager for an initial 3 month contract, with potential for it to be extended 6-9 months. Based in either Manchester or Edinburgh with 1 day per week on-site.Purpose of the roleThis role sits within the bank's Cash & Self Service Transformation team and will focus on supporting operational change initiatives across cash handling and operational delivery environments. The successful candidate will work closely with operational teams to help design and implement improvements to processes, operating models and day-to-day delivery activities.

This is a hands-on role requiring someone who is confident building strong interpersonal relationships, embedding themselves within operational environments and driving change through to delivery in a practical and collaborative way.What you'll doSupporting the implementation of operational change initiatives across cash and self-service environments.Working closely with operational teams and stakeholders to build strong working relationships and gain buy-in for change activities.Helping to design and embed target operating model improvements within operational teams.Coordinating project activities, timelines, risks, issues and dependencies to support successful delivery.Facilitating workshops and discussions with operational stakeholders to understand challenges and identify practical solutions.Driving delivery activity through to implementation, ensuring operational teams are supported throughout the process.Producing and maintaining project documentation, status updates and governance artefacts where required.Collaborating with SMEs, change teams and wider business stakeholders to ensure smooth implementation of operational improvements.The Skills you'll needPrevious experience working in operational project management, operational change or implementation-focused roles.Strong interpersonal and stakeholder management skills, with the ability to quickly build rapport with operational teams.Experience supporting operating model implementation or operational process improvement initiatives.Comfortable working in hands-on operational environments and engaging directly with front-line teams.Strong organisation skills with the ability to manage multiple activities and priorities simultaneously.Financial services experience is preferred, although candidates from other operationally focused environments will also be considered.Excellent communication skills with the ability to simplify complex issues for different audiences.Why NatWestThere are plenty of reasons why NatWest is a great place to work in a temporary job; they are becoming a simpler Bank, which is more integrated and technology driven. You'll be helping to build a sustainable bank, committed to helping customers to succeed.We will only accept workers operating via an Umbrella engagement model.If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business