Qualitative Project Manager (Remote) EU hours

About the Business Division

QQFS is a Gothenburg-based fieldwork agency and a wholly owned subsidiary of M3 Inc. It is a leading provider of data‑collection services for the pharmaceutical and healthcare industry, specializing in qualitative and quantitative market research in the Nordics, Benelux, Austria and Switzerland.

Job Description

Essential Duties and Responsibilities

• Manage qualitative projects from start to finish, including client, partner, and healthcare professional sample management. Managing quantitative project lifecycle may also be required.
• Facilitate screening, scheduling, and confirmation of respondents for TDIs, focus groups, in-person IDIs, online qual interviews, etc., ensuring all respondents are prepared according to client requirements. Quickly replace no‑shows, follow up with late respondents, send last‑minute materials when alerted by client/moderator.
• Set up and test surveys/screeners, monitor statistics, manage respondent honoraria, and close/audit/invoice projects in a technology‑based system.
• Coordinate and lead kickoff meetings for assigned studies to ensure all parties understand project specifications, client needs, timelines, and responsibilities.
• Provide regular updates and progress reports on recruitment status to meet client needs.
• Proactively identify potential fielding concerns, partner with sales and operations staff to address issues and recommend improvements.
• Manage relationships with vendors, domestic and international, to facilitate accurate and timely deliverables, communications, and issue resolution.
• Manage study profitability by monitoring and accounting for all project costs affecting the budget.
• Provide guidance and mentoring to members of the Market Research Project Management team as needed.

Qualifications

Education and Training Required: Bachelor’s Degree or equivalent work experience.

Minimum Experience: Must have 2-3 years’ experience in market research project management, preferably in healthcare.

Preferably: Experience working with qualitative methodology.

Knowledge, Skill, Ability

• The candidate must be a self‑motivated individual with exceptional time management, organizational skills, and attention to detail.
• The candidate must have well‑developed analytical and problem‑solving skills; ability to quickly solve problems as they present and proactively identify and resolve potential issues to avoid escalation.
• The candidate must be able to work autonomously and in a team environment to meet study specific and departmental objectives.
• The candidate must manage multiple qualitative projects accurately and on‑time in a fast‑paced environment with moving deadlines. Experience in quantitative project management is preferred or may need to develop.
• The candidate must have very strong Microsoft Office skills including Excel, Outlook, and Word, and be a quick learner of new technologies/software.
• The candidate must have exceptional written and verbal communication skills.

Company Disclaimer: This job description does not represent an all‑exhaustive list of all functions and the employee may be required to perform additional duties as assigned by the manager and the company. The company reserves the right to revise this job description at any time.

Additional Information

Working hours: EU time zone.

Please submit your CV in English.