Regional Associate Manager, Supply Chain Operations

About the CompanyAs a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.

Summary of the RoleThe position of Regional Associate Manager, Supply Chain Operations, located in Singapore, is accountable for managing supply chain activities throughout the TAP region. The central focus includes Governance of Warehouse and Distribution activities, conducting Network Studies, and driving process improvements for optimization.Role Overview:Warehouse & Distribution Governance: Oversee regional warehouse and distribution KPI governance, including SLA tracking, QBR input preparation, and management of action logs.Coordinate and execute end-to-end rollout of EDI Connections across TAP entities and third-party logistics (3PL) partners.Lead Network Studies: Manage data collection and validation to ensure timely project completion, providing critical insights for strategic decision-making.Logistics and Freight Service Management: Collaborate with internal stakeholders and logistics providers to ensure accurate volume submission for annual strategic negotiations while maintaining governance standards and accountability.Trade Compliance:Defense: Maintain strict adherence to all import/export regulations, customs laws, trade sanctions, export controls, and specific regulatory requirements per country.Utilization: Identify opportunities for preferential Free Trade Agreement (FTA) utilisation.

The Regional Associate Manager will proactively engage with cross-functional teams to implement best practices, uphold compliance with established procedures, and identify opportunities for operational enhancement. The successful candidate must demonstrate strong communication skills, effective execution of strategic initiatives, and adaptability to evolving business needs, supporting the efficiency and resilience of the regional supply chain network.

Key Functions / ResponsibilitiesFreight ManagementBid Management: Oversee end-to-end bid processes, including freight lane consolidation, bidding, evaluation, and selection.Manage freight partner/mode decisions with stakeholders using the Global RFQ process via TenderEasy.Provide ongoing support to supply chain teams and act as the escalation point for lane data, pricing issues, and disputes.Review and streamline TAP ocean and air lanes landscapes, challenging the status quo.Collaborate with Logistics Service Providers to enforce governance and ensure accountability.

Logistics Centre of Excellence: Create regional SOP for the import and export policyDocumentation Management: Prepare and handle all necessary customs documentation, including invoices, packing lists and shipping certificates, to ensure compliance with international trade regulationsRegulatory Compliancs: Ensure adherence to domestic and international trade laws, including customs regulations and tariffs.Communication: Liaise with suppliers, freights forwarders and customers to arrange shipments and resolve any issues that arise during the shipping process.Track Shipments: Monitor the status of shipments and manage any delays or complications that may occurNegotiate Contracts: Work with shipping companies and suppliers to negotiate rates and contracts, aiming, to reduce costs while maintaining service quality

Custom ComplianceReview and streamline existing brokerage approach and responsible to identify partners to be regional partners.Import/Export Compliance Ensuring adherence to all applicable import and export regulations, including customs laws, trade sanctions, and export control regulations.Compliance Monitoring Monitoring internal compliance controls, conducting regular reviews, and providing recommendations for improvements to prevent policy violations.

Supply Chain Operations & TAP SCM Special ProjectImplement a Control Tower to identity key review matrices and standardize review approachAnalyze, Review, and Redesign existing Supply Chain Operation processes for optimized outcomes.Review TAP Order Management structure and optimize where applicable.

Functional / Technical SkillsProcess Engineering – Show ability to evaluate, review, and improve existing processes, while showing ability to develop and drive new processes to improve operations.Project Management – Ability to manage multiple stakeholders from a Cross Function/Regional perspective.Learning and Improvement focus – Growth and development focus across tasks and personal improvement.Business Partnering – Taking responsibility for developing business partnerships with relevant stakeholders such as Finance – Sales and Marketing – Management – Supply chain – Suppliers.Communicating Information – Articulating information and challenging existing ideas in a respectful manner.Handling Pressure and Change – Remaining composed when dealing with pressured situations and change.Giving Support – Supporting stakeholders, customers, and colleagues.Adhering to Process and Detail – Maintaining and upholding relevant processes and ensuring accuracy in the details.Business Acumen – Understanding of the businesses and knowledge of current and possible future trends.Customer Focus – Establishes and maintains effective relationships with internal and external customers and gains their trust and respect.Analytical Skills – Problem-solving, planning, and identification of improvement strategies.Supply Chain Knowledge – Demonstrate a balanced understanding of SC, with a focus on Customer Service, Freight/Logistics and Warehousing.

Education & ExperienceBachelor’s degree in supply chain management or Logistics.Min 5-7 years of experience in Logistics and Supply Chain, including import/export processes.Experience on an operation level, and project management in 3PLStrong knowledge of International Trade Regulations, customs regulations, trade compliance laws, and export control regulationsProficiency in SAP and ERP Knowledge of relevant software systems used in logistics and trade compliance. Understanding of Global Tender Tool TenderEasy is a plus.Align with ICT and Finance teams to drive process and system improvements.

Note to External Recruitment Agencies:Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team's acknowledgement.