Regulatory Compliance Manager

About The Role

Our Compliance team blends regulatory expertise with data‑driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast‑moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk.

We’re looking for an experienced Regulatory Compliance Manager to safeguard our operations and ensure compliance in a rapidly evolving regulatory landscape. You'll provide 2LoD compliance advisory oversight to ensure we meet our regulatory requirements and deliver good customer outcomes.

What You’ll Be Doing

• Supporting effective challenge and providing clear, well‑structured compliance input
• Developing and implementing our compliance management system to ensure compliant customer outcomes
• Managing the compliance training programme
• Reviewing marketing communications and analysing complaints
• Reading large pieces of regulation and breaking down what is needed and how it applies to the business model
• Partnering with global Regulatory Compliance Managers to align local risk management frameworks and processes with global ones
• Performing regulatory issue identification and tracking actions to completion
• Liaising with key stakeholders, both internal (Legal, Risk, BSA/AML Officer, etc.) and external (regulators, advisors, vendors, partners, etc.)
• Creating, assessing, and implementing policies from scratch

What You’ll Need

• Fluency in English and Spanish
• Experience in regulatory compliance risk management within a consultancy, compliance function, or regulator (excluding AML/CFT)
• Ability to work well under pressure, manage multiple projects at once, and meet tight deadlines
• Knowledge of how to conduct regulatory gap analysis
• Background in policy creation and implementation
• Expertise with payments, prepaid cards, and/or deposits
• Understanding of the interplay between compliance risk and business risk
• Ability to interact well with people across the organisation and regulators
• Multi‑tasking abilities with close attention to detail
• Exceptional analytical, communication, and interpersonal skills
• Knowledge of regulatory requirements related to payments and willingness to develop knowledge in other areas (e.g., crypto and privacy)