Resort Manager
Sterling Holiday Resorts Limited
Job Description
About the CompanySterling Holiday Resorts Ltd, a Fairfax Company and subsidiary of Thomas Cook (I) Ltd, one of India's most awarded leisure hospitality brands with presence across 65+ exotic locations, is looking for an experienced and skillful Resort Manager to lead resort operations at our property in Sattal, Uttarakhand.
You will function as the Unit Head, with complete responsibility for end-to-end resort operations, guest experience, team leadership, and financial performance, ensuring Sterling's service standards and brand promise are consistently delivered.
About the RoleReporting To: Area Director - Operations
ResponsibilitiesProvide strategic leadership to drive business performance and operational efficiencyDevelop and execute business plans aligned with Sterling's mission, vision, and brand valuesOversee all aspects of resort operations, including rooms, F&B, guest services, and administrationLead, mentor, and motivate a high-performing team to deliver exceptional guest experiencesDrive revenue growth through innovative sales and marketing strategiesEnsure compliance with Sterling's standards, operational policies, and local lawsBuild a culture of excellence, accountability, and continuous improvement across all departments
QualificationsEducation: Degree in Hotel Management or equivalent qualification
Required SkillsCurrent Role: Operation Manager, EAM (with proven success in managing full-scale resort operations)Experience: Minimum 3-4 years of experience as a HOD or equivalent leadership position in a reputed hospitality brandDemonstrated expertise in P&L management, revenue optimization, and operational excellenceStrong commercial acumen with a focus on sales and profitabilityProven ability to manage large, diverse teams and build strong relationships with internal and external stakeholdersPre-opening experience will be a strong advantageMust come from strong Front Office or Room Division Background.
Why Join Sterling?Be part of India's leading leisure hospitality brandLead operations at one of our flagship or upcoming resortsExperience a collaborative and growth-driven environment with clear career advancement opportunitiesShape unforgettable guest experiences across our stunning destinations nationwideStep into a leadership role that defines the future of leisure hospitality.
Equal Opportunity StatementJoin Sterling Holiday Resorts Ltd as Resort Manager - where your experience creates lasting impact.