Sales Account Manager
Zebra Technologies
Job Description
Takes ownership of assigned end-user account(s) or territory; develops and executes sales strategy for assigned account(s) or territory with manager's input; develops strong relationships with key customer contacts and leverages to Zebra's advantage; creates and delivers high impact sales presentations and capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding. Based in Argentina, covering accounts in the APUB subregion (Argentina, Paraguay, Uruguay, Bolivia)
The Key Account Manager (KAM) – Is responsible for driving revenue growth through the sale of Zebra’s core hardware portfolio within strategic accounts in Argentina. This role requires a strong understanding of enterprise hardware solutions, customer operational environments, and long-term account development. The KAM will act as a trusted advisor, aligning Zebra hardware solutions with customer business and operational needs.
- Knowledge/Expertise
- Technical Skills - Uses moderate domain/solutions knowledge
- Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business
- Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
- Managerial Skills - Understands policies and practices related to role and shares ideas for improvement
- Business Acumen - Understands and explains how Zebra solutions can help customer's business results; obtains profitable revenue growth via value proposition vs. competition
- Market/customer Knowledge - Uses full knowledge of customer's business and market economics/trends to position effectively versus competition
- Solution Complexity/Strategic Thinking
- Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level
- Role in Addressing Problems - Understands and resolves problems with support from technical resources
- Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources
- Freedom to Act
- Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs
- Takes Direction From - Group Manager and Directors
- Customer Interface
- Role - Acts independently or as a team lead for ad-hoc teams
- Level of Customer Contact - Buyers/decision makers for small and mid-sized deals and end users
- Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects
- Required Knowledge of Customer - Operational strategies for success and competitors
- Accountability
- Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses
- Relative Size and Scope - Moderate to average individual quota size for business and like roles
- Types of Projects - Many transactions with some moderately complex deals
- Strategic Impact for Zebra - Medium/mid-term
Required Qualifications
- Bachelor’s degree in Business, Engineering, Information Systems, or a related field.
- 5+ years of experience in B2B sales, preferably in enterprise hardware, devices, or infrastructure solutions.
- Proven experience managing key or strategic accounts in the Argentine market.
- Strong understanding of hardware-based solutions in operational environments (Retail, Manufacturing, Logistics, Healthcare).
- Experience working with indirect sales models and channel ecosystems.
- Ability to manage long and complex sales cycles with multiple stakeholders.
- Advanced English proficiency for interaction with regional and global teams.
- Excellent communication, negotiation, and executive-level presentation skills.
Preferred Qualifications
- Prior experience selling mobility devices, barcode scanning, printing, or RFID solutions.
- Knowledge of enterprise environments such as warehousing, shop floor operations, and field mobility.
- Experience working with multinational or matrixed organizations.