Sales Support Executive

About UsAuscomp Computers Pty Ltd, established in 2000, is a leading Australian IT distributor and technology integrator with offices in Brisbane and Sydney.Specializing in Computer Systems, Notebooks, Networking, Servers, and Security solutions, Auscomp offers personalized account management and competitive pricing to trade customers nationwide.As a Microsoft Cloud Service Provider and distributor of leading SaaS and cybersecurity products in Australia - including TeamT5 Threat Intelligence Platform and Vembu Cloud Backup solutions - Auscomp has built a strong reputation as a trusted, one-stop IT partner for the local channel.

Job SummaryWe are seeking a proactive, detail-oriented Sales Support Executive to assist our sales team in daily operations, customer coordination, quotation preparation, and order processing.The ideal candidate will play a key role in ensuring smooth sales operations, accurate documentation, and high levels of customer satisfaction. Strong hardware knowledge is mandatory, particularly in laptops, desktops, and computer hardware components.

Key ResponsibilitiesPrepare and send quotations, proposals, and invoices to clientsCoordinate with vendors and suppliers for pricing and stock availabilityProcess sales orders and ensure timely deliveryMaintain and update customer records in CRM systemsProvide administrative and documentation support to the sales teamHandle customer inquiries via phone and email professionallyTrack sales targets and prepare regular performance reportsFollow up on pending payments and order confirmationsAssist with tender documentation and compliance paperwork (if required)Coordinate with logistics and warehouse teams for dispatch management

RequirementsBachelor's degree in business administration, Commerce, or related field1-3 years of experience in sales support, IT sales, or customer serviceStrong knowledge of computer hardware (mandatory)Laptops and desktop systemsProcessors, RAM, storage, motherboardsBasic networking hardware understandingExcellent communication and coordination skillsProficiency in MS Office (Excel, Word, Outlook)Experience using CRM systemsAbility to multitask and meet deadlinesStrong attention to detail and problem-solving ability

Key SkillsCommunication & Interpersonal SkillsOrganizational & Time Management SkillsCRM & Documentation ManagementVendor & Supplier CoordinationCustomer Service OrientationTechnical Knowledge of IT Hardware (Essential)

Location: Noida sector -62, DelhiEmployment Type: Full-Time