Sales Support Manager

This is an excellent opportunity for a Sales Support Manager to contribute to the growth and efficiency of a customer service and sales department within the industrial/manufacturing sector. The role is based in Liverpool and involves overseeing sales operations, ensuring seamless customer service, and driving process improvements.Client DetailsOur client is a well-established international manufacturing business supplying specialist materials to customers across multiple global markets. With a strong reputation for quality and innovation, they operate within a fast-paced, customer-focused environment supporting continued commercial growth across Europe.DescriptionLead a team making sure the adequate level of support, training and professional growth is providedResponsible for all Operational activities of the Sales Office including customer credit application, call-off, rebate scheme and consignment stockResponsible for the Order to Cash process providing the highest level of customer support making sure the process is followedManage all intercompany sales between the company's subsidiaries interacting with all Business units General ManagersResponsible for the accuracy and the maintenance of the customer and prospect database interacting with MarketingLead commercially any enquiry from website providing all required information interacting as required with Technical & Operational functionSupport the external sales team by providing data, analysis and stock information contributing to the SIOP processAttend if/when required Sales meeting and SMT by preparing monthly report and analysisManage all commercial activities for ancillaries providing prices and maintain relationship with suppliersProfileA successful Sales Support Manager should have:A Degree in Business or EconomicsUp to 5 years experience in customer service, order management, and commercial supportProven experience managing or supervising teamsHighly driven, proactive and solutions focusedStrong commercial awareness and customer-first mindsetAbility to remain calm under pressureJob OfferA competitive annual salary of £35,000.A permanent position based in Liverpool with opportunities for career advancement.The chance to work within a collaborative and supportive team environment.Exposure to the industrial/manufacturing sector and its unique challenges.If you are ready to take the next step in your career as a Sales Support Manager, we encourage you to apply today!