Scrum Master

Responsibilities

• Facilitate all Scrum ceremonies: Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, and Backlog Refinement.
• Ensure Scrum principles, values, and practices are understood and adhered to by the team.
• Work with Product Owners to maintain a healthy, prioritized backlog.
• Coach the team on Agile best practices and help them evolve toward high performance.
• Help the team achieve goals through transparency, continuous improvement, and effective collaboration.
• Support team members in resolving conflicts and building a healthy team dynamic.
• Proactively identify and remove blockers that impact team performance.
• Escalate organizational impediments when necessary and collaborate with stakeholders to resolve them.
• Partner with Product Owners, Business Analysts, Developers, QA, and leadership to align business needs with team capacity.
• Provide visibility into team progress using Agile metrics (velocity, burndown, team health, etc.).
• Promote effective communication across teams and departments.
• Drive retrospectives and follow through on action items for improvement.
• Foster a culture of experimentation, learning, and innovation.
• Introduce and champion techniques to improve predictability, quality, and flow.

Required Qualifications

• 5 + years of hands-on experience as a Scrum Master working with Agile teams.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe).
• Proficiency with Agile tools (JIRA, Azure DevOps, Rally, Trello).
• Excellent communication, facilitation, and coaching skills.

Preferred Qualifications

• Experience in scaled Agile environments (SAFe, LeSS, Nexus).
• Experience working with distributed or cross-functional teams.
• Strong problem-solving and conflict resolution skills.
• Influential leadership without authority.
• Ability to thrive in a fast-paced and dynamically changing environment.
• Empathy, patience, and a people-first mindset