Senior Human Resource Manager

Job Title: Senior Human Resource Manager

Location: Infopark, Kochi

Work Mode: Work From Office (WFO)

Experience: 8+ Years

Role Overview

We are hiring a Senior Human Resource Manager to lead and manage end-to-end HR functions for a fast-growing organization. This role demands a strong blend of strategic HR leadership and hands-on execution, with close collaboration with business leaders to drive talent, culture, performance, and compliance.

Key Responsibilities

HR Strategy & Business Partnering

• Partner with leadership and functional heads to align HR initiatives with business goals
• Support workforce planning, organizational design, and capability development
• Act as a trusted advisor on people management, performance, and organizational culture

Talent Acquisition & Workforce Planning

• Own and drive recruitment strategy across lateral and campus hiring
• Improve recruitment processes, employer branding, and candidate experience
• Work with business leaders on headcount planning and resource forecasting

Employee Lifecycle Management

• Manage onboarding, confirmations, internal movements, and separations
• Ensure a consistent and positive employee experience across the lifecycle
• Design retention strategies to minimize unwanted attrition

Performance & Talent Management

• Lead performance management processes including goal setting, reviews, and appraisals
• Coach managers on feedback, performance improvement, and development planning
• Identify high-potential talent and support succession planning initiatives

Employee Engagement & Culture

• Design and execute employee engagement and internal communication initiatives
• Handle employee relations, grievances, and sensitive workplace matters
• Promote an inclusive, high-performance, and values-driven culture

HR Operations & Policies

• Ensure smooth execution of HR operations with accuracy and consistency
• Draft, implement, and update HR policies, SOPs, and frameworks
• Oversee payroll coordination, attendance management, and leave governance

Compliance & Legal

• Ensure compliance with Indian labor laws and statutory regulations
• Manage audits, statutory documentation, and regulatory requirements
• Advise leadership on HR risk management and compliance matters

HR Analytics & Reporting

• Track and analyze HR metrics such as attrition, hiring, productivity, and utilization
• Present insights and dashboards to leadership for data-driven decisions
• Leverage people analytics to improve HR effectiveness

Required Qualifications

• Bachelor’s or master’s degree in human resources, Business Administration, or a related field
• 8–15 years of progressive HR experience
• Prior experience in IT / GCC / Services / Product-led environments preferred

Key Skills & Competencies

• Strong business partnering and stakeholder management skills
• In-depth understanding of HR operations and people processes
• Excellent communication, interpersonal, and conflict resolution abilities
• Proven experience handling employee relations and sensitive issues
• Strong knowledge of Indian labor laws and statutory compliance
• Ability to work effectively in a fast-paced, growth-oriented environment

Preferred Experience

• Experience supporting multi-location or distributed teams
• Exposure to scaling organizations or GCC setups
• Hands-on experience with HRMS, ATS, and people analytics tools

Success Indicators

• Improved employee engagement and retention
• Efficient and scalable hiring processes
• Strong HR credibility and leadership trust
• Robust compliance and risk mitigation