Senior Software Engineering Manager

ABOUT THIS POSITION

We are seeking an experienced and driven Sr. Software Engineer Manager to lead a high‑performing team of software engineers and QA professionals. In this role, you will own delivery, quality, and the growth of your team while partnering closely with product and technology leadership to build the award‑winning products we offer our clients.

Our Engineering Managers are hands‑on technical leaders who bring both strategic vision and the willingness to dig into the details alongside their team.

RESPONSIBILITIES

• Lead day‑to‑day delivery and operations for your engineering team, ensuring consistent execution and quality standards.
• Conduct People Operations responsibilities for all assigned team members, including performance reviews, disciplinary action, etc.
• Plan and manage project timelines, resource allocation, and cross‑team dependencies; own delivery outcomes for all team initiatives.
• Motivate and develop team members through regular feedback, performance reviews, mentoring, and team‑building activities.
• Coach engineers on technical and professional growth, providing clear pathways to advance into senior roles.
• Partner with Product Owners and technical stakeholders to define priorities, shape the roadmap, and ensure the team is resourced for current and future business needs.
• Work closely with peer Technology managers and key cross‑functional stakeholders to align on priorities and drive cohesive outcomes.
• Collaborate with peer engineering managers to define and uphold quality standards, engineering best practices, and SDLC policies.
• Maintain strong technical depth to effectively guide architectural decisions and engineering trade‑offs alongside Lead Engineers.
• Drive continuous improvement of engineering processes and practices within the team and across the broader Technology organization.
• Identify and curate learning opportunities tailored to each team member's career goals and skill gaps.
• Provide direction and coaching to Lead Engineers, empowering them to mentor junior developers and scale team knowledge.
• Perform other duties as assigned.

WHAT YOU'LL NEED

REQUIRED QUALIFICATIONS

• 10+ years of .NET and SQL Server experience.
• 5+ years of experience leading and managing engineering teams and technology projects.
• Experience with unit testing, automated test frameworks, and CI/CD pipelines.
• Excellent written and verbal communication skills.
• Ability to work in a very fast‑paced environment and welcome change.
• Highly self‑motivated.
• Ability to work both in team and solo environments.
• Experience building highly scalable software solutions.
• Subject Matter Expertise in at least one technical track.
• Demonstrated ability to lead, grow, and retain a team of 10+ engineers.
• Able to plan and initiate multi‑year programs with cross‑functional project teams.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Preferred Skills

• N‑Tier and SaaS development experience is preferred.
• Experience with Agile/Scrum or other iterative delivery frameworks.
• Prior experience as a people leader or engineering manager.
• Familiarity with cloud platforms (AWS, Azure, or GCP).
• Background in healthcare technology, revenue cycle management, or claims processing.

ABOUT WAYSTAR

Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Our cloud‑based technology, robust data, and unparalleled client support streamline workflows and improve financials so providers can focus on what matters most: their patients and communities.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable).
• Customizable benefits package (3 medical plans with Health Saving Account company match).
• Generous paid time off for our non‑exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays.
• Paid parental leave (including maternity + paternity leave).
• Education assistance opportunities and free LinkedIn Learning access.
• Free mental health and family planning programs, including adoption assistance and fertility support.
• 401(k) program with company match.
• Pet insurance.
• Employee resource groups.

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Technology/Engineering
Job Type: Full time
Req ID: R3131