Site Merchandising Manager, Canada

About Quince

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is to make high‑quality essentials for low prices, produced fairly and sustainably, and to provide exceptional craftsmanship and timeless design without traditional markups. Quince is a direct‑to‑consumer model that eliminates middlemen and leverages just‑in‑time manufacturing to reduce waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics, and automation at the center of everything we do, guided by unwavering commitment to excellence and company values:

• Customer First: We prioritize customer satisfaction in every decision.
• High Quality: True quality means premium materials and rigorous production standards.
• Essential Design: We focus on timeless, functional essentials instead of chasing trends.
• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Our Team and Success

At Quince, you will join a high‑performing team that is redefining quality, value, and sustainability in modern retail. We are building a new category and customer experience—democratizing luxury by delivering high‑quality products at radically low prices. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging here.

Senior Site Merchandiser

We are seeking a Senior Site Merchandiser to join our growing team. This role is responsible for managing day‑to‑day content updates, homepage refreshes, and collection landing page (CLP) curation through our CMS platform (Contentful) across six environments—web, mobile, and app, in both French and English.

Success means delivering an inspiring and seamless customer experience, interpreting site performance metrics to inform changes, and maximizing the effectiveness of our site merchandising strategies. The ideal candidate is a detail‑oriented, data‑driven executor with a passion for digital retail, a strong grasp of site functionalities, and keen creativity and analytical problem‑solving skills.

Responsibilities

• Own and manage day‑to‑day homepage updates, ensuring content is timely, accurate, and brand‑aligned.
• Curate and maintain Collection Landing Pages (CLPs) to support seasonal campaigns, regional product launches, and marketing strategies.
• Leverage CMS tools (primarily Contentful) to publish, edit, and optimize on‑site content.
• Partner with cross‑functional teams—creative, marketing, merchandising, and analytics—to align site content with campaign objectives and product priorities.
• Monitor and analyze site metrics (traffic, CTR, bounce rate, conversion, etc.) to identify opportunities and drive continuous improvements.
• Support new product launches, brand campaigns, and promotional moments through thoughtful site merchandising.
• Troubleshoot content issues and conduct regular QA to ensure an optimal, on‑brand site experience.
• Stay informed on digital merchandising trends, UX/UI best practices, and industry benchmarks.

Qualifications

• Based in Toronto; required to work in office Monday–Thursday (four days per week).
• 5‑8 years of experience in site merchandising, eCommerce, or digital content management.
• Hands‑on experience with CMS platforms, especially Contentful.
• Familiarity with site performance tools such as Google Analytics, ContentSquare, or similar platforms.
• Demonstrated ability to interpret data and use insights to guide merchandising decisions.
• Exceptional attention to detail, organization, and time management.
• Strong written and verbal communication skills.
• Comfortable working cross‑functionally in a fast‑paced, agile environment.

All posted ranges are reflective of base salary and may vary depending on experience level and location. Bonus and equity may also be provided for eligible roles.

Pay Range: $110,000 CAD – $130,000 CAD

Equal Opportunity & Hiring Integrity

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. Employment is contingent upon successful completion of a background check conducted in compliance with applicable federal, state, and local laws.