Strategic Data Management and Performance Improvement Manager

Driven by purpose. Powered by people.

At Keolis, a leader in public transportation and proudly headquartered in Boston, our mission We Imagine, We Care, We Commit is more than words. It's how we support our communities and how we support each other. As part of our team, you'll have access to a comprehensive benefits package designed with your wellbeing in mind.

We offer a competitive benefits package that supports your health, wellbeing, and peace of mind. This includes medical, dental, and vision coverage, along with life and disability insurance. You'll also have access to a variety of voluntary benefits such as hospital indemnity, accident, and critical illness coverage, as well as home, auto, and pet insurance.

To help secure your financial future, we also provide a 401(k)-retirement plan with a company match. At Keolis, you're not just building a career you're part of something bigger.

Salary: Compensation Range: $90,000-$110,000

Minimum Knowledge And Experience:

• Associate's or bachelor's degree in Mathematics, Computer Science, Information Management, Statistics, or a related field; or equivalent work experience
• Proficiency with database languages (e.g., SQL, R, or Python)
• Advanced proficiency with MS Office applications
• Experience with additional software tools such as MS Project, Power BI, MS Visio, Comply 365, Coruson, TRMS, Claims Database, and Kronos
• 3+ years of demonstrated experience in an assurance, compliance, or safety performance role
• Equivalent combination of relevant education, training, and experience may be considered in lieu of a BA/BS degree
• Strong understanding of applicable employment legislation
• Demonstrated familiarity with and management of programs included in 49 CFR Part 200 299, Part 225 and 219 requirements, or similar regulation.

Skills:

• Advanced proficiency in MS Office and Power BI
• Strong mathematical and statistical capabilities; skilled in queries, report writing, and presenting findings
• Able to interpret data and deliver clear, concise analysis
• Effective communicator with business units and all levels of the organization
• Strong decision-making and problem-solving abilities
• Demonstrated ability to produce comprehensive reports
• Able to maintain confidential and sensitive information with discretion
• Knowledge of state and federal regulatory requirements and governance
• Ability to build and maintain effective relationships with external stakeholders
• Excellent written and verbal communication skills
• Able to work independently and consistently achieve high-quality results

Key Accountabilities (Essential Job Duties):

• Demonstrates understanding and adheres to the KCS principles of Employee Engagement, Operational Excellence, Safety & Security, and Economic Performance

Data:

• Data-mine primary and secondary sources to organize information into clear, usable formats
• Develop and implement data collection systems, analytics processes, and methodologies that optimize statistical efficiency
• Identify, analyze, and interpret meaningful trends and patterns within datasets
• Locate and define opportunities for process improvement based on data insights

Reporting & Performance:

• Conduct lifecycle analysis to support performance evaluation and strategic decision-making
• Develop analytical and reporting capabilities to improve operational transparency and data-driven insights
• Produce cyclical performance reports, including monthly, quarterly, and annual outputs
• Collaborate with management to prioritize business and information requirements
• Design, develop, implement, and evaluate the compliance program; monitor program effectiveness and revise as needs evolve
• Continuously identify opportunities to improve work practices related to the execution of the Part 225 program
• Produce safety data reports covering injuries, illnesses, accidents, incidents, and key metrics, including correlation and impact assessments from business unit performance
• Conduct audit and assurance activities for federally mandated programs as directed by the Director of Compliance

Engagement:

• Represent Safety at meetings, including safety committees and cross-functional working groups
• Build and maintain trust-based, productive working relationships with management across business units

Organization-Specific:

• Produce monthly, quarterly, and annual reports as required
• Perform additional duties as assigned by the Director of Compliance

Working Conditions (including Physical Demands):

• Primarily office-based work; some hybrid remote flexibility may be available based on project needs
• Occasional site visits to various Keolis locations, including warehouses or maintenance shops, which may require personal protective equipment (PPE) and working outdoors
• Environment (office, outdoors, etc.)
• Exposures (loud noise, extreme heat or cold, rough terrain, etc.)
• Essential Physical Requirements (climbing, stooping, typing, etc.)
• Physical Effort/Lifting Requirement v. Sedentary position

Additional Statements:

• Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
• Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and Keolis retains the right to change or assign other duties to this position. Employees must be able to perform the essential job duties of this position satisfactorily. If requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.