Technical Business Analyst (Agentic AI & eCommerce) - Fluent French

Fluent French Speaker - Agile Digital Platforms Business Analyst (Agentic AI & eCommerce) Digital Platforms Business Analyst, client facing. Remote working, home based with client workshop facilitation, London & Paris. Leading provider in the retail and consumer products sectors, delivering next-generation Agentic AI and eCommerce solutions to high profile brands.

Experience Fluent French speaker (written and spoken) essential Familiarity with customer-facing digital platforms, Digital Commerce, AI solutions Working with consultants and stakeholders in remote workshops to define and capture business requirements and use cases Conduct client interviews and facilitate workshops to capture functional and non-functional requirements Advise and consult with stakeholders and share best practice across eCommerce, Agentic AI and digital platform principles Engage with engineering architects to translate business requirements into a roadmap, a product backlog, epics and user stories earmarked for development sprints Work closely with technical teams, quality assurance team, project managers and product owners to get user stories ready for development Liaise with technical and CX teams and contribute to customer journeys and touchpoint integrations ensuring design concepts can be translated into functioning platforms Qualifications Experience working in a professional consulting environment Track record as an Agile Business Analyst in a customer facing eCommerce or digital platforms role Exposure to Agentic AI, conversational AI or AI-driven commerce experiences highly desirable Experience working with enterprise clients Solid experience in workshop facilitation and discovery phases. Experience with leading eCommerce and digital platform technologies (eg commercetools, SAP Commerce Cloud (Hybris), BigCommerce, Salesforce Commerce Cloud) Omni-channel experience Experience working in agile development environments. Initially 6 months contract, with some trips to Paris for discovery, otherwise remote / hybrid working.