Unit Head, Hyderabad

The objective of this role is to ensure the hospital functions with growth and sustainable development, facilitating a healthy topline while maximizing bottom line with the use of best practices & latest technologies to achieve optimum business results in-line with the organization’s strategy.

KEY RESPONSIBILITIES

• Ensure a healthy profitability matrix through innovation cost optimization and revenue maximization measures and maintain a positive P&L
• Developing and implementing standardized processes for administration.
• Conducting inventory management of all branches and monitoring unit inventory utilization.
• Organizing and conducting events and workshops.
• Monitoring allocation of rooms/beds and their utilization.
• Coordinating with HR Department on manpower requirements, utilization, welfare, training and discipline.
• Developing and implementing policy and process manuals for administrative procedures.
• Handling media and preparation of media reports.
• Developing proposals for various donors.
• Overseeing deployment of biomedical engineering equipments.
• Creating a strong and empowered team at the hospitals to manage patient care.
• Coordinating with the quality consultants in developing and documenting quality management systems in the form of manuals, system procedures, departmental procedures and work instructions.
• Overseeing the day-to-day operations of all departments.
• Ensuring hospitals operate efficiently and provide adequate medical care to patients.
• Ensuring adequate and responsive fire-fighting and security arrangements.
• Ensuring that revenues are generated as per targets projected and expenditure is controlled as per legitimate requirements and within the annual projections.
• Maintaining all fixed and movable assets, their proper accounting and utilization.

Key Performance Indicators :

• High profitability and positive P&L
• Ensuring patient satisfaction levels.
• Overseeing bed occupancy and effective utilization.
• Enhancing operational efficiency.
• Monitoring internal customer satisfaction levels.
• Ensuring compliance to quality systems.

Ensuring adherence to Standards Operating Procedures.

Education and Experience:

• MHA or any PG qualification with 15-18 years of relevant experience in hospital administration
• Ability to handle a team of functional and technical professionals