WareHouse Manager/ Customer Support Leader

The site can produce up to 142,000 litres of drink every hour consisting of BIB, PET and Glass bottling. For the right candidate there is excellent career opportunities, both within the Edmonton Plant and further afield across other GB and Pan-European locations within the CCEP network. As a Warehouse Team Lead/Shift Manager, you will play a key role in the safe, efficient and effective operation of our Edmonton Distribution operation.

Leading a team on shift, you’ll be responsible for delivering daily operational performance while creating an engaging, inclusive and high‑performing environment for your colleagues. This is a hands‑on operational management role, requiring strong people leadership, sound decision‑making and a proactive approach to safety, service and continuous improvement. This role operates on a 4 on 4 off rotating shift pattern, and flexibility to work both day and night shifts is essential.

Lead and supervise warehouse colleagues on shift, ensuring daily plans are delivered safely and efficiently Allocate work, set clear expectations and provide direction throughout the shift Maintain high standards of Health & Safety, food safety and housekeeping, acting immediately on any risks Monitor and manage performance against operational targets such as productivity, service and quality Support colleague engagement through regular communication, feedback and visible leadership on the warehouse floor Manage attendance, timekeeping and absence in line with company policies Experience in an operational warehouse, logistics, or distribution environment Previous team leadership or shift supervision experience in a fast‑paced operation Strong understanding of warehouse Health & Safety and safe systems of work Confident managing performance, attendance, and day‑to‑day people matters Clear, confident communicator and visible, hands‑on leader on the warehouse floor We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. xkybehq If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.