Administration Manager

Salary: Competitive salary + bonus and Veolia benefits Hours: 40 hours per week Location: Aldridge, West Midlands, WS9 8BL What we can offer you 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health – so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid day leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing Manage a team of 6 Administrators covering data entry, filing, invoicing, customer enquiries and office phones Recruit, interview, induct and manage probation for administration staff Train staff on company systems and processes Salesforce Superuser support and training for up to 12 on‑site users, plus support to other Hazardous Waste Division sites Administration team H&S: risk assessments, method statements, workplace improvement actions, Teamsafe observations Deliver site visitor/contractor inductions Manage and distribute incoming driver paperwork for processing Maintain site paperwork and Google Sheets records for the Plant, Transfer and Chempac teams Receive and archive Consignment Note Returns Produce weekly invoicing and ensure invoices are raised on time to prevent credit limits being exceeded Produce on‑site KPIs and reports required for month‑end (Monthly KPIs, Monthly Managers Report, Monthly QHSE Tracker, EBS objectives on Talent Hub) Liaise weekly with the company accountant on PO, invoicing and finance admin issues Manage VDU/DSE assessments for 60 site personnel and store records Manage holiday requests to ensure office cover What we’re looking for Proven experience in an office management or administration leadership role, with the ability to manage workloads, priorities and deadlines Demonstrable people management experience, including coaching, development, training and performance management Strong working knowledge of Google Sheets and Google Docs, with high attention to detail and accuracy Confident communicator with the ability to build effective working relationships across operational and commercial teams Experience managing invoicing processes and working closely with finance to resolve PO and billing issues Strong organisational skills with the ability to manage multiple workstreams, documentation and reporting requirements A proactive, solutions‑focused approach and the confidence to improve processes and ways of working Level 2/Level 3 Business and Administration or Team Leader/Supervisor Level 3 apprenticeship highly desirable We are a Disability Confident Employer and we welcome applicants with disabilities or long‑term conditions who opt in to the scheme. We promote diversity and inclusiveness in our workplace, providing fair treatment to all applicants. #J-18808-Ljbffr