Assistant Manager / Manager, Operations - Onboarding Team

JOB PURPOSETo focus on Anti-Money Laundering framework and perform Know Your Customer Due Diligence (AML/KYC) To manage the regulatory risks involved in both on-boarding new to bank client and regular review of existing clients with special attention to meeting the regulatory AML and KYC requirements. To support Team Lead, Business units and Support Units To carry out any other duties that may be assigned to you from time to time. PRINCIPAL RESPONSIBILITIESLiaise with Front Office on client account opening/ periodic KYC.

Review new account opening applications/ periodic KYC and ensure completeness, accuracy and sufficiency of KYC information and documentation are obtained in adherence to policies and procedures (P&P). Follow-up with Business Units on document deficiency (on-boarding and periodic KYC); Ensure evidence of each customer’s identity and other relevant documents received are in order before on boarding of account. Perform name screening via AML System, Dow Jones and Factiva.

Evaluate screening results and client profile to identify any true match adverse news and identify any increased risk factors involved pertaining to the adverse news (i.e. update AML System). Ensure that CDD activities comply with the AML/CFT regulations/policy. Seek relevant RMs' inputs and provide clear elaboration and justification on the support of the KYC file's submission by Front Office (new account and periodic review of existing account).

Perform customer static data maintenance and updates of signatures / account operating mandate; ensure supporting documents for static data and signature update are documented and filed in Branch filing system. Prepare and facilitate periodic reports for Management review (Document Deficiency, Periodic KYC Overdue, On-Boarding & Periodic Review Control List, Team Performance, CRS/FATCA, etc.). Perform Self-Inspections and Compliance Self-Evaluation Assist in P&P review and managing ad-hoc projects, audit inspections and remediation exercise.

Assist in tracking of issues/ queries escalated by Front Office or any other Departments KEY COMPETENCIESDiploma/Degree holder with relevant work experience of at least 6 years in areas of account opening and account review compliance Possess good understanding of business operations, control and risk management in areas related to account opening/ customer due diligence Well versed in the AML/CFT framework, OFAC and MAS regulation. Strong analytic skills, prudence and proactive with attention to details Strong time management and follow-up skills Good communication and interpersonal skills to effectively interact with colleagues and external parties of all levels. Possess basic working knowledge of Microsoft Excel.