Behavior Support Manager

Overview

This position is responsible for completing assessments, developing treatment plans, designing support strategies, and assisting with care coordination for individuals eligible for services. Provides supervision and is a member of an interdisciplinary team. Works collaboratively with the provider community.

Qualifications

• Master’s degree in social work, counseling, or closely related behavioral science field. The degree must be from an accrediting entity (CSWE, CACREP).
• One year post-licensure experience as an LISW, LPCC, or equivalent.
• Maintain active independent licensure from the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board (e.g., LISW-S or LPCC-S).
• Obtain and maintain Service & Support Administration Supervisor Certification.
• Previous mental health experience in social work or counseling.
• Strong documentation skills.
• Motivated, organized, and detail-oriented.
• Knowledge of community resources is helpful.
• Ability to build rapport with clients and direct support professionals.
• Strong leadership and facilitation skills.
• Good problem-solving, written and verbal communication, and computer skills.
• Ability to work as part of a team and collaborate with diverse backgrounds.
• Report unusual incidents and major unusual incidents.
• Knowledge or experience of the Developmental Disabilities system is a plus.

Responsibilities (Summary)

• Supports a team of professionals working collaboratively to assist youth and adults with intensive behavioral needs.
• Completes discharge or linkage to other additional services as needed.
• Conducts thorough diagnostic assessments using interviews, direct observation, history review, testing, and data analysis.
• Collaborates with the individual’s team to develop and implement individualized treatment plans, monitor and adjust goals, collect and analyze data, and complete updates as required.
• Communicates with families, service providers, probation officers, case workers, schools, and other interested parties to exchange information during the treatment process and documents all participant-related contact in compliance with agency standards.
• Provides oversight and supervision to assigned staff by monitoring work duties, establishing/modifying work methods, schedules, and priorities; monitors TCM billing and elevates critical issues to the manager.
• Develops and maintains positive working relationships to educate on Summit DD’s behavioral support resources.
• Connects with service providers and families to identify gaps and determine treatment effectiveness.
• Works with provider staff and families to train and implement behavior support strategies.
• Provides crisis intervention services and is available for consultation.
• Facilitates referrals to internal or external resources as needed.
• Participates in agency and community committees and meetings as needed.
• Identifies training opportunities and coordinates training with appropriate staff.
• Maintains all required service documentation.