Billing and Collections Specialist (Remote)

Job DescriptionJob DescriptionBilling and Collections Specialist (Remote)Employment Type: 3-Month Contract Compensation: $20–$25 per hour (based on experience)About Understood CareUnderstood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies. Each client is paired with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human.Position OverviewUnderstood Care is seeking a detail-oriented and results-driven Billing and Collections Specialist for a 3-month contract.

This role will focus primarily on billing operations, claims follow-up, and collections to ensure accurate and timely reimbursement. The ideal candidate is organized, proactive, and experienced in managing billing workflows and resolving outstanding balances efficiently.Key ResponsibilitiesBilling & Claims ManagementSubmit and track claims accurately and in a timely mannerMonitor claim status and proactively follow up on unpaid or denied claimsIdentify billing discrepancies and support resolution effortsEnsure accurate documentation and compliance with payer requirementsCollections & ReimbursementManage accounts receivable and follow up on outstanding balancesCommunicate with payers regarding claim status and payment issuesSupport reconciliation of payments and remittance postingTrack and report on billing and collections progress as neededAdministrative SupportMaintain organized billing records and documentationCollaborate with internal teams to ensure accurate provider and patient dataSupport process improvements to strengthen billing workflowsQualifications2–5 years of experience in healthcare billing and collectionsFamiliarity with payer portals and claims management processesStrong attention to detail and organizational skillsAbility to manage multiple deadlines independentlyExcellent written and verbal communication skillsExperience with healthcare administration systems is a plusWhat We OfferCompetitive hourly pay ($20–$25/hour)Fully remote opportunityCollaborative and mission-driven team environment