Branch Manager/senior Manager

JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.

Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.

nAs part of our strategic international expansion, JD Logistics is establishing its core infrastructure within the Spanish market. This is a greenfield deployment phase, which requires our founding leadership team to manage high operational fluidity, establish local processes from the ground up, and translate centralized global capabilities into localized execution

.This position is designed for an accomplished last-mile logistics leader who possesses the operational grit to manage a primary delivery depot hands-on, combined with the strategic capability to scale and oversee a multi-station regional delivery network

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Launch, stabilize, and optimize our last-mile delivery network across the Madrid region, ensuring exceptional On-Time Delivery (OTD) and customer satisfaction metric

• while simultaneously orchestrating the broader deployment and performance management of two additional last-mile stations as the regional footprint expand

Crucial Expectations & Performance Targ

1, managing the sorting, route allocation, and dispatch processes to achieve target delivery success rates from day o

# Network Expansion & Governance: Oversee the commissioning of the remaining two regional stations, onboarding their respective leadership teams and standardizing performance across all three nod

# Build and manage a highly reliable, flexible network of local delivery service providers, independent contractors, and couriers, balancing cost-per-delivery with stringent service level agreements (SLA

# Data-Driven Service Excellence: Monitor and optimize regional delivery metrics (including First-Time Delivery Rate, customer complaint resolution, and scanning compliance) using advanced data tracki

entsGreenfield Launch Expertise: You must have a verified background of successfully launching or managing high-volume delivery stations/depots from scratch within a tier-1 e-commerce or express parcel network (e.g., Proven capability to switch seamlessly between micro-level depot execution (managing drivers and sorting floor issues) and macro-level regional management (multi-site KPIs and regional vendor relatio

Professional fluency in English and Spanish is mandatory to lead local driver operations and provide clear technical and strategic reporting to global HQ. Knowledge of Mandarin is a distinct as

Total adaptability regarding operating hours, early morning launch shifts, and high-pressure problem solving tied to real-time last-mile delivery wind

Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable

Apply today and help shape the future of intelligent logistics with JD Logis