Business Analyst

About the role:

As the business analyst within the project, you will take ownership of requirements gathering, process mapping, and solution design. Working closely with business stakeholders, you will translate complex needs into clear, actionable requirements that keep projects moving forward with confidence.

• Lead requirements workshops and stakeholder sessions, decomposing and documenting business needs into user stories, process flows, and solution options.
• Navigate project interdependencies and governance requirements, contributing to post‑implementation reviews and continuous improvement.

About you:

You are a confident, curious BA who knows how to bring stakeholders along on a journey and turn ambiguity into clarity. You are equally comfortable in a workshop room as you are in the detail of a requirements document, and you take real pride in the quality of your work.

• Strong experience in requirements gathering, process modelling, and stakeholder facilitation.
• Experience in financial services, ideally superannuation; prior experience in risk, product, or insurance related projects is highly preferred.
• Proficient with Agile delivery, Confluence, and JIRA.
• Experience developing business cases or options papers is desirable, along with a formal BA or project management certification.
• A collaborative mindset, strong attention to detail, and the tenacity to see complex programs through from start to finish.

Benefits that matter and make a difference for our employees

• Leave for those moments that matter, an additional 6 days of leave at the end of year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affimation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few!).
• Your Professional development matters, up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools.
• Your health and wellbeing matters, free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7.
• Your financial wellbeing matters, 15% super, financial planning support, end of year payment for all Enterprise Agreement‑covered employees, incentivised Employee Referral Program and novated lease options.

We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome and support applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+, and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity.

We’ll close applications when we find the right person, so get in quick before you miss this opportunity.

Please note: Applications via recruitment agencies will not be accepted for this position.

HESTA Superannuation Fund Number (SFN): 129638949. HESTA Australian Business Number (ABN): 64 971 749 321