Business Analyst

Job SummaryWe are looking for a discovery-driven Business Analyst to support digital initiatives within aviation domain. This role involves driving the end-to-end requirements journey, from shaping ambiguous business problems into clear, structured solutions—requiring strong critical thinking, storytelling, and stakeholder communication skills to drive alignment across business and technical teams.

Mandatory Skill-setBachelor’s Degree in IT, Computer Science, Engineering, or related field;Must have 2–5 years of experience as a Business Analyst or similar role;Must have strong experience in requirements gathering, analysis, and documentation (BRD, user stories, use cases);At least 1 year of experience in SIT/UAT and defect management;Hands-on experience with Agile (Scrum/Kanban) and tools such as JIRA or Confluence;Strong analytical thinking with the ability to structure ambiguous problems into clear solutions;Excellent communication and storytelling skills to engage and influence stakeholders.

Desired Skill-setExperience with Design Thinking and user-centric solutioning;Familiarity with UX/UI collaboration tools (e.g., Figma, Miro);Exposure to performance or non-functional requirement testing;Relevant BA certifications (CBAP, PMI-PBA, IIBA-AAC) are a plus;Experience in aviation or enterprise platforms is advantageous.

ResponsibilitiesGather, analyse, and translate business needs into clear functional and technical requirements;Structure vague problem statements into defined scope, solution approaches, and roadmaps;Develop BRDs, user stories, acceptance criteria, and process flows;Facilitate workshops and discussions to align stakeholders and drive decision-making;Apply Design Thinking to drive user-centric solutioning and validation;Collaborate with UX, developers, and architects to ensure solution feasibility and alignment;Define and support SIT/UAT, ensuring solutions meet business and user expectations;Act as the key bridge between business and tech teams, managing priorities and expectations;Participate in Agile ceremonies and support backlog refinement and delivery.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

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