Business & Data Analyst

About Western Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life‑long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" – an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference. About Us Western Housing is a self‑funded ancillary within the Division of Housing and Ancillary Services, with annual revenues in excess of $65 million and a staff of 60 full‑time and more than 200 student employees.

The eleven residences are occupied by students and fully operational throughout the academic year on a 24/7 basis. Western’s rental accommodations are comprised of 2 apartment buildings, 19 three‑story walk‑up apartment buildings and 170 townhouses, with annual revenues of $10,821,200, with 900 leases. HASIT aims to implement secure, cost‑effective, and innovative computing technology solutions for our business partners.

HASIT provides attentive, friendly, high‑quality technical support to our customers, solving their issues in a timely fashion. Responsibilities The Business & Data Analyst is responsible for analyzing Housing’s activities and operations to inform strategic decision‑making and define effective solutions. Under the direction of both the Manager of Residence Admissions and the Software Development Manager, this role translates business challenges into actionable stakeholder requirements and gathers data from Housing processes and information systems to provide accurate and timely insights.

The Analyst bridges Housing Admissions and the Housing and Ancillary Services IT team (HASWEB) to create or optimize business processes while facilitating communication across various departmental teams. Beyond managing day‑to‑day housing data systems, this role optimizes data capture, produces visual metrics and dashboards, and supports the development and analysis of student satisfaction assessments. The Business & Data Analyst actively contributes to the admissions process to ensure optimal housing occupancy levels.

Qualifications Education: Undergraduate degree in a related field Social Science, Data Science, Information Technology/Computer Science preferred Experience: 4 years of experience in the following: Experience in business analysis and data analysis Reporting including working with large data sets, data visualization, and statistical measures Previous experience with project management Preferred: Previous work experience in an academic environment institution Previous experience with StarRez, Microsoft PowerBi, Tableau, SQL and/or other business intelligence tools Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality Experience building visual presentations, dashboards, and other data visualization techniques Knowledge, Skills & Abilities: Knowledge of business systems analysis, data storage, and information retrieval techniques Ability to elicit requirements and align solutions to strategic priorities Knowledge of project management, business analysis, and change management principles, tools, and methods Ability to map business processes and create de documentation Advanced knowledge of Excel and common data formats Knowledge of data structures and SQL query techniques Knowledge of key statistical concepts and methods essential to finding structure in data Knowledge of diverse methodologies to get insight from the data Knowledge of quantitative and qualitative research methodologies and analyses Familiar with best practices in maintaining sensitive and confidential data Familiarity with accounting principles would be considered an asset Ability to analyze business risk and recommend improvements in processes Ability to deal with data anomalies such as missing values, outliers, unbalanced data, and data normalization Ability to produce concise and accessible analysis of complex data through the effective use of charts and tables Attention to detail with an ability to retrieve, analyze and synthesize sizable amounts of data while ensuring that information is accurate and comprehensive Ability to collaborate across internal and external boundaries to meet common objectives, improve outcomes and support work beyond one's own unit Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful, and diplomatic manner Ability to work independently and effectively as a member of the team to achieve department goals Exceptional organizational skills to manage competing priorities and an ability to adapt quickly to emerging priorities Possess a reputation for resourcefulness with a strong sense of accountability and initiative Western Values Diversity The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process.

If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194. Please Note: This position is an existing vacancy. This position is fully in-person, on‑site.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted. #J-18808-Ljbffr