Business Management Analyst

Role PurposeThe Business Management Analys supports the development and implementation of the Integrated Management System (IMS) by driving process standardization, documentation, and coordination across functions.The role works closely with business units to establish a clear, structured, and consistent way of working, ensuring that processes are well-defined, documented, and effectively applied across the organization.

Key Responsibilities1. Process & IMS Management Develop, maintain, and improve IMS documentation (policies, procedures, process maps, work instructions, templates) Work with functions to formalize processes in a clear and practical manner Ensure consistency with internal standards and governance Promote standardization across functions and regions

• IMS Implementation, Governance & Adoption Support rollout and adoption of IMS standards across the organization Ensure documentation is updated, maintained, structured, and accessible Develop training materials and support delivery of training sessions Promote awareness and consistent application of standard processes
• External Standards & Audit Coordination Coordinate compliance with applicable third-party standards (e.g.: ISO 9001, ISO 14001, ISO 45001) Act as focal point for external audits, coordinating preparation, stakeholder engagement, and follow-up with both internal functions and certification bodies Support continuous development of the IMS to maintain certification and improve alignment with external standards
• Performance Management & Reporting Establish and maintain KPI frameworks across functions and projects Monitor, analyze, and report performance through management reports Facilitate performance review cycles with Business Process owners and leadership, identify gaps and drive improvement actions
• Continuous Improvement Identify process gaps and inefficiencies, and support improvement initiatives to enhance process clarity, consistency, and operational efficiency Contribute to the application of structured problem-solving approaches (e.g., root cause analysis, basic Lean principles) where relevant Capture lessons learned and ensure they are reflected in process updates and continuous enhancement of the IMS
• Stakeholder Coordination Serve as a reliable collaborator to functional leaders, actively engaging with them to gather inputs and validating processes Clarify roles, responsibilities, and interfaces, while supporting resolution of any overlaps and gaps

Key Interfaces Business Functions (Engineering, Supply Chain, Projects) Project Teams (EPC/EPCI environment) Regional entities (China, Malaysia, Singapore) Internal management stakeholders

Qualifications & ExperienceEducation: Bachelor’s degree in Engineering, Business, or related disciplinesExperience: 5-10 years in process documentation, IMS/QMS, PMO or similar rolesPrior experience within EPC, EPCI, or the oil and gas industry is strongly preferred.

Skills & Competencies Strong analytical and problem-solving capabilities Strategic thinking and business acumen Strong stakeholder management and influencing skills Proficient in KPI frameworks, dashboards (Power BI, Excel), process mapping (Visio, BPMN), and project management tools Strong communication and presentation skills Ability to work across cultures

Working Approach Structured and methodical Practical and implementation-focused Proactive in clarifying ambiguity Comfortable working across functions