Business Process Analyst Preferred Insurance/financial Services Akkodis Cambridge

Business Process Analyst

Location: Cambridge, ON

Work Model: Hybrid 2 days onsite

Position Type: Contract (~8 months)

Hours: 37.5/week

About the Engagement

This role supports a key integration initiative with a target milestone in early 2027. The focus is on documenting and aligning existing processes within a commercial lines environment rather than driving transformation.

The Opportunity

We are looking for detail-oriented Business Process Analysts to work closely with stakeholders to capture and document current-state processes, ensuring clarity and consistency across business units.

What You’ll Do

• Capture and document current-state business processes and workflows
• Develop explicit and structured documentation including SOPs and playbooks
• Create “day-in-the-life” process documentation across functions
• Map end-to-end workflows and identify intake sources

• Facilitate discussions with commercial teams and business stakeholders
• Act as a liaison to ensure alignment between current and future operating models
• Drive clarity on how work flows across the organization

• Maintain detailed and accurate documentation standards
• Ensure consistency in process mapping and workflow documentation
• Support integration milestones through structured deliverables

What You Need

• Robust experience with Visio (mandatory)
• Hands-on experience with process mapping and SOP documentation
• Robust communication and stakeholder engagement skills
• Highly organized with strong attention to detail

• Experience in financial services or insurance environments
• Exposure to vendor coordination or project environments
• Lean Six Sigma (Yellow/Green) certification

Accessibility & Accommodation

We are committed to building an inclusive and accessible workplace.