Care And Compliance Support Manager – Regional North

Care And Compliance Support Manager – Regional North

Location: Field Based – Travel Required Across All Services.

Salary: £55,000.00 + £5,000.00 Car Allowance.

Hours: 40 Hours/Week.

About Us

Roseberry Care is a warm and welcoming community with over 1,500 dedicated professionals across 25 homes—from Morpeth to Milton Keynes. We support nearly 1,200 residents, offering everything from elderly and dementia care to care for younger adults with neurological or physical disabilities. At the heart of everything we do? Kindness, inclusivity, and putting people first—always.

Your Role

As a Care and Compliance Support Manager, you will work closely with our Home Managers, clinical teams, and operational leaders to drive quality improvement, strengthen compliance, and enhance resident outcomes across our services. This is a highly visible field‑based role where you will conduct audits, provide hands‑on support, lead improvement initiatives, and offer interim management support where required. You will act as a trusted advisor and coach, helping services navigate challenges, improve regulatory performance, and embed sustainable best practice.

Key Responsibilities

• Conduct quality and compliance audits across services, identifying risks, trends, and opportunities for improvement while ensuring adherence to regulatory and company standards.
• Support Home Managers and leadership teams to develop, implement, and monitor effective service improvement plans that drive positive outcomes for residents.
• Provide hands‑on guidance, coaching, and mentoring to strengthen operational performance, leadership capability, and regulatory compliance.
• Analyse quality indicators, incidents, complaints, audits, and feedback to inform continuous improvement initiatives and enhance service delivery.
• Work collaboratively with nursing and care teams to manage risks, address clinical concerns, and promote best practice across services.
• Lead or support services through regulatory inspections, improvement programmes, and compliance challenges to achieve and sustain high‑quality ratings.
• Act as a subject matter expert in key operational areas, including Dementia Care, Medication Management, Activities, Rostering, and Home Management.
• Gather and analyse resident and relative feedback, supporting services to implement meaningful improvements and enhance the resident experience.
• Provide interim management support where required and contribute to the delivery of training, workshops, and organisational quality improvement initiatives.
• Promote a culture of continuous improvement, learning, accountability, and excellence across all services.

Qualifications

• Registered Nurse qualification with an active NMC Pin preferred.
• Significant experience within the care home sector, ideally as a Registered Manager, Regional Support Manager, Quality Manager, or similar leadership role.
• Strong working knowledge of CQC regulations, health and social care legislation, and governance frameworks.
• Demonstrable experience of managing services, driving compliance, and delivering successful quality improvement initiatives.
• Experience conducting audits, analysing findings, and producing detailed reports and recommendations.
• Strong understanding of risk management, clinical governance, and quality assurance processes.
• Full UK driving licence and access to a vehicle essential.
• Willingness to travel extensively and stay away from home when required.

Benefits & Compensation

• Competitive Salary
• Car Allowance and Mileage
• Ongoing training & professional development
• Supportive, friendly team environment
• Genuine career progression across 25 care homes
• Employee Assist Programme for mental health & well‑being support
• Go the Extra Mile (GEM) Awards – celebrating your amazing work

How to Apply

Apply today and become part of the Roseberry Care family—where your expertise, leadership, and commitment help create outstanding experiences for every resident, every day.