Catering Supervisor

At Aquarium of the Lakes, we aim to ensure that all of our visitors experience a fantastic day out. It’s not just about the amazing attraction and all it has to offer, each member of our team plays a part in making this happen. Aquarium of the Lakes is part of Parques Reunidos, one of the leading leisure park global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

We’re thrilled to announce this role, and we are looking for a confident and committed individual to join our team.

Role Type: Permanent. We’ll provide full training and uniform, a competitive salary package and a whole host of benefits, including complimentary attraction tickets, discounts and other incentives.

Roles & Responsibilities

• Team leadership: Supervise and lead a team of seasonal employees, fostering a positive work environment and encouraging teamwork.
• Customer satisfaction: Ensure our guests receive exceptional service and enjoy their time with us.
• Operations management: Oversee the daily operations of the 1872 Café, Lakeview Café, and Ice Cream Kiosk, maintaining high standards of cleanliness, safety, and compliance with food safety regulations.
• Stock management: Monitor and manage inventory levels, order supplies, and conduct regular stock checks.
• Act as deputy: Step in for the Catering Manager when they are absent, taking responsibility for shifts and overall operation.
• Innovation: Help implement new ideas for menus, promotions, or services that enhance the visitor experience and align with our values.
• Food safety & hygiene: Ensure strict adherence to food safety, hygiene, and health & safety regulations, including allergen management and staff training.
• Duty manager role: Occasionally act as a Duty Manager for the Aquarium, overseeing the safety, security, and smooth running of the entire facility.

What we’re looking for

• Previous experience in a supervisory role within catering or hospitality is highly desirable.
• Strong communication and leadership skills with the ability to inspire and manage a team effectively.
• A proactive and positive attitude, with excellent attention to detail and organisational skills.
• Knowledge of food safety and hygiene standards (a Level 2 Food Safety Certificate is desirable or a willingness to obtain it).
• Flexibility to work weekends, holidays, and during peak periods.

This is a salaried, permanent position at £25,947.

Team member benefits: Seize this opportunity to transform your future and be part of our dynamic team — make your mark!

Thanks for your interest in Parques Reunidos!