Change Management Consultant

Location: Spring, TX

Duration: 12+ Months (High Possibility of Extension)

• Change Management & Adoption
• Stakeholder Engagement
• Communications & Facilitation
• Training & Capability Development
• AI & Digital Transformation
• Organizational Readiness
• Change Impact Assessment
• Relationship Management

Key Responsibilities

• Develop and execute change management plans for AI and digital products and initiatives.
• Lead adoption and sustainment activities for new product releases, feature enhancements, and ongoing improvements.
• Conduct stakeholder interviews, user interviews, impact assessments, and readiness assessments.
• Develop communications, engagement strategies, and change management deliverables that support successful adoption.
• Manage and coordinate training activities, learning resources, and capability-building efforts.
• Lead and maintain the Change Champion Network to drive awareness, engagement, and advocacy across the business.
• Partner with product teams, business leaders, and stakeholders to understand impacts and adoption needs.
• Gather user feedback and adoption insights to support continuous improvement.
• Coordinate change activities across multiple AI and digital initiatives to identify dependencies and stakeholder impacts.
• Leverage AI tools and technologies to create content, improve efficiency, and support change management activities.

Qualifications

• 5+ years of change management experience supporting technology, digital, or business transformation initiatives.
• Experience supporting digital product implementations, technology deployments, or organizational change initiatives.
• Experience with AI projects, AI enablement programs, automation initiatives, or emerging technologies preferred.
• Strong stakeholder engagement, communication, facilitation, and relationship-building skills.
• Experience developing communications, training materials, and adoption plans.
• Ability to manage multiple initiatives and priorities in a dynamic environment.
• Understanding of organizational change, employee adoption, and business readiness principles.

Preferred Qualifications

• Experience supporting AI, Generative AI, automation, analytics, or digital workplace initiatives.
• Prosci, CCMP, or similar change management certification.
• Experience with Agile product teams and iterative delivery environments