Client Services Analyst

Client Services Analyst About us MiFinity is a fast-growing fintech company offering simple, secure and cost-effective payment solutions for businesses, merchants and customers around the world. With over 20 years of experience in online payments, we've built a trusted global payments platform supported by a strong network of financial and banking partners. Our core product, the MiFinity eWallet, helps customers send, receive and manage money internationally through a wide range of local payment options.

As we continue to grow, we're building teams who are curious, supportive and ready to make an impact. We offer a collaborative and inclusive workplace with the energy of a start-up, where people are encouraged to learn, share ideas and take ownership. This role will be based in our Belfast office.

About the role We're looking for a Client Services Analyst to join our Client Services team in Belfast. This is a great opportunity for someone who enjoys helping people, solving problems and working in a busy customer support environment. You'll be part of a small, friendly and high-performing team, supporting customers and working closely with colleagues across the business.

You'll handle a range of customer queries, review information, support reporting, and help ensure our customers receive a clear, helpful, and professional service. Full training will be provided, so you'll have the support you need to build your knowledge of MiFinity, our products and our processes. To do well in this role, you'll need to be confident communicating with customers, comfortable working through different types of queries, and able to stay positive when things get busy.

All applications will be treated in strict confidence. For further information and to submit your application, click the apply icon.