Cloud Infrastructure Architect
Concord Servicing
Job Description
Job DescriptionJob DescriptionConcord sits at the center of the credit market ecosystem. We provide loan servicing, backup servicing, and capital markets administration for specialty finance lenders, institutional investors, and asset managers. Our clients include originators across fintech, solar, home improvement, equipment finance, and other specialty asset classes.
When a lender needs a trusted partner to service their portfolio or a trustee needs real-time reporting, they call Concord. We are looking for an experienced Cloud Infrastructure Architect to join our Infrastructure organization as a senior technical leader. Our primary cloud environment is AWS, where we run the majority of our production workloads, including LINK, our internally developed line-of-business application.
Through a series of recent acquisitions, we also operate a significant and growing Azure footprint, and a substantial part of this role will be devoted to securing, documenting, and rationalizing those inherited environments in preparation for migrating their data into LINK.You will serve as the technical authority for cloud infrastructure across the organization, creating work and providing direction for our helpdesk, systems administration, and DevOps teams, while partnering closely with the VP of Infrastructure to develop and maintain enterprise-wide policies, procedures, and architectural standards. You will also serve as a key infrastructure liaison to the Product team, ensuring they have the architectural context and documentation needed to plan and execute LINK migration workstreams.This is a hands-on, high-impact individual contributor role suited for someone who thrives at the intersection of deep AWS expertise, cross-platform pragmatism, and organizational influence.ResponsibilitiesOwn cloud infrastructure architecture with AWS as the primary platform, ensuring alignment with business goals, security requirements, and SOC 2 and PCI-DSS compliance obligationsLead the architectural assessment of all acquired Azure environments — evaluating security posture, network topology, identity configuration, and workload dependenciesDevelop and maintain reference architectures, design patterns, and technology roadmaps that account for our hybrid AWS/Azure environmentEvaluate emerging cloud technologies and make recommendations on adoption, retirement, or consolidation of platforms and servicesLead architecture reviews and provide technical governance for infrastructure projects across the organizationConduct deep-dive assessments of acquired Azure environments, producing comprehensive documentation covering network architecture, security controls, identity and access configurations, workload inventories, and data flowsIdentify and drive remediation of security gaps and compliance deficiencies across acquired Azure environments in partnership with the Cloud Infrastructure Engineer and InfoSec teamDevelop detailed migration plans for transitioning data and workloads from acquired Azure environments into LINK, our AWS-hosted core line-of-business applicationProduce and maintain infrastructure documentation packages for the Product team, providing the architectural context needed to plan and execute LINK data migration workstreamsDefine and track progress against Azure rationalization milestones, keeping stakeholders informed on scope, risk, and timelinePartner with the VP of Infrastructure to author, maintain, and continuously improve infrastructure procedures, runbooks, and operational standardsEstablish and enforce cloud governance frameworks including tagging standards, cost management practices, IAM policies, and network design principlesDefine and document disaster recovery, business continuity, and incident response procedures for cloud infrastructureCreate structured work and project pipelines for T1 Helpdesk, T2 Systems Administration, and T3 DevOps teams by translating architectural decisions into actionable implementation tasksProvide technical guidance and direction to the Cloud Infrastructure Engineer responsible for Azure day-to-day operations and security remediationCollaborate with DevOps to drive infrastructure-as-code (IaC) adoption and CI/CD pipeline improvements on AWSPartner with the InfoSec team on conditional access, identity governance, and security posture across cloud environmentsWork with the Product team as the infrastructure subject matter expert for LINK migration planning, ensuring data and workload dependencies are clearly understood before migration execution beginsLead cost optimization initiatives across AWS and Azure environments, including reserved instance planning, right-sizing, and architectural efficiency improvementsOversee cloud networking design, including VPCs, VNets, transit gateways, peering, DNS, and hybrid connectivity (Direct Connect / ExpressRoute)Requirements10+ years of experience in IT infrastructure, with at least 5 years focused on cloud architectureDeep hands-on expertise with AWS as a primary platform (compute, networking, storage, identity, security) and strong working proficiency with Microsoft Azure, including networking, security, identity, and infrastructure assessmentDemonstrated experience designing and documenting infrastructure for regulated financial services environments (banking, insurance, fintech, or similar)Strong experience with SOC 2 and PCI-DSS compliance in a cloud environmentProficiency with infrastructure-as-code tools such as Terraform and/or CloudFormationStrong understanding of networking fundamentals across both platforms: VPCs/VNets, BGP, DNS, load balancing, firewall design, ExpressRoute, Direct Connect, and hybrid cloud connectivityProven ability to produce high-quality architectural documentation suitable for both technical teams and non-technical stakeholders such as Product and business leadershipExperience developing migration plans for complex, multi-workload cloud environmentsExcellent communication and cross-functional collaboration skillsPreferred QualificationsActive certifications: AWS Solutions Architect – Professional, Microsoft Certified: Azure Solutions Architect Expert, or equivalentExperience evaluating and integrating cloud infrastructure from mergers or acquisitions, including workload assessment, security remediation, and migration planningFamiliarity with DevSecOps practices and security tooling (e.g., Prisma Cloud, Wiz, AWS Security Hub, Microsoft Defender for Cloud)Experience with observability and monitoring platforms (Datadog, Grafana, CloudWatch, Azure Monitor)Prior experience serving as an infrastructure liaison to Product or Engineering teams during application migration or consolidation initiativesPrior experience in a senior IC or principal-level role at a company of 500+ employeesBenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Short-Term & Long-Term DisabilityWellness Resources