Customer Service
Andor Tech
Job Description
We are looking for talented Customer Service Consultant to join an exciting internal project with a leading global industrial technology enterprise.
Location: Bangalore(Manyata Embassy Business Park,) Work Mode: WFOOnly Immediate joiners
Experience: 6Month-6Years
Tech Stack: Bachelor's Degree from an Accredited University. 6 Month to 6 years of previous customer service experience, preferably in Chat/E-mail environment. Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style Excellent verbal and written communication skills, including listening and negotiating. Experience dealing with escalated guest complaints Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues Openness to work in rotational shifts across 24/7, working in US time zones in a hybrid / In Office setup Demonstrates readiness to excel in high-pressure environments, ensuring optimal utilization.Good to have: US cultural awareness, Previous experience working for US processes
Interested candidates can share their CVs at: