Customer Service Associate - The UPS Store (Duluth, MN)

Job Description Job Description Customer Service Associate – The UPS Store (Duluth, MN) Are you friendly, dependable, and enjoy helping people? Join our fun, fast-paced team at The UPS Store in Duluth, MN — where every day brings something new! (Please note: We are The UPS Store , not the UPS delivery company. If you’re looking for a driving position, please apply directly with UPS.) We’re looking for customer service–oriented team members who take pride in providing great service and enjoy working in a team environment.

We have both full-time and part-time positions available, with flexible scheduling — perfect for students, parents, and anyone looking for steady, enjoyable work. Weekend availability is required , but we’ll work with you to create a schedule that fits your life. What You’ll Do Deliver outstanding customer service with every interaction Help customers with packing, shipping, printing, and mailbox services Operate store equipment such as copiers, fax, laminators, and binding machines Manage point-of-sale transactions and handle basic administrative tasks Support day-to-day store operations and work closely with your team Learn new skills — including how to become a Notary Public (we’ll help you get certified!) What We’re Looking For A friendly, positive attitude and willingness to learn Strong communication and multitasking skills Comfortable using computers, printers, and internet tools Attention to detail and good basic math skills High school diploma or GED Previous retail or customer service experience is a plus, but not required — we’ll train you!

Why You’ll Love Working Here Flexible schedules (day, evening, or weekend shifts) Employee discounts on shipping and printing services Paid time off and 401(k) plan for full-time employees A fun, supportive team that values your effort and reliability Great opportunity to learn new skills and grow professionally Schedule Options Full-time or part-time hours available 4-hour or 8-hour shifts Day or evening availability Weekday and weekend shifts available Work Location: In-person at our Duluth, MN store Job Type: Full-time or Part-time Applicants who do not answer the screening questions thoroughly may not be considered. Job Types: Full-time, Part-time Benefits: 401(k) Flexible schedule Paid time off Work Location: In person