Customer Service Representative

Customer Support Executive - US Healthcare (Inbound Voice)

• LocationSalt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)

Shift & Schedule

• Night Shift aligned with U.S. time zones- Days Off: Fixed weekends - Saturday & Sunday- Rotation: Monday to Friday workweek

About the Role

As a part of our US healthcare support team, you will:

• Handle inbound voice calls from U.S. Healthcare service/customers-no sales, no targets.- Resolve queries professionally and accurately, ensuring timely issue resolution.- Listen actively, empathize, and provide clear, personalized support.

Requirements

• Strong communication skills in English (verbal & written), preferably US accent-neutral.- Minimum 12th pass; graduation or diploma is a plus.- Comfortable working night shifts in U.S. time zones.- Preferred: Fresher/Prior experienced, All are welcome.

Compensation & Benefits

• In-hand Salary: 15,000- 19,000 per month- Travel Allowance + Subsidized Meals- Free Cab Drop after night shift- Attendance Bonus: 1,000 per month- Annual Performance Bonus: Up to 15,000- PF & ESI coverage

How to ApplyInterested candidates are encouraged to apply immediately:

Call or WhatsApp: HR Riya