Customer Service Specialist

Designation - Customer Service ExecutiveQualification - HSC / Graduate Freshers - Can also applyShifts - Rotational shifts (Including Night Shifts)5 days working with 2 rotational week offs(Shifts Window- Between 4pm to 10am - Any 9 hours Shift)Location - KolkataImmediate Joiners Preferred Roles & Responsibilities: - Handle customer queries through chat and voice (international clients). - Deliver accurate information and ensure customer satisfaction. - Troubleshoot and escalate issues when required. - Maintain high-quality service standards in all interactions. - Follow process guidelines and meet performance metrics (Domain Knowledge - BPO Voice/Non-Voice/ Customer Service)Communication - Very Good Communication Interested candidates can share their cv on this number-HR NITHIK - Or can share resume on