Customer Support Executive

Company Description

HexaKnox Innovation Labs is a technology and consulting firm focused on empowering small and mid-sized businesses to embrace digital transformation. We specialize in product development and scalable technology solutions that help organizations improve efficiency, drive growth, and build a competitive advantage. Our approach combines strategic thinking with technical expertise to deliver measurable business outcomes.

Role: Telecaller (Remote)

We are looking for a motivated and enthusiastic Telecaller to join our team. This is a remote (work-from-home) opportunity suitable for freshers and graduates who are eager to build a career in communication, client interaction, and business development.

Key Responsibilities

• Make outbound calls to potential clients and candidates
• Handle inbound inquiries in a professional and timely manner
• Provide accurate information about services and offerings
• Maintain call records and reports using MS Excel
• Follow up on leads and maintain consistent communication
• Coordinate with internal teams via email and chat
• Represent the company professionally in all interactions

Requirements

• Strong verbal communication skills (English and/or regional language)
• Clear and confident phone etiquette
• Basic knowledge of MS Word and MS Excel
• Ability to work independently in a remote setup
• Good organizational and time management skills
• Positive attitude and willingness to learn

Eligibility

• Freshers and any graduates are welcome to apply(2023 and above)
• Prior experience is not mandatory

What We Offer

• 100% remote work flexibility
• Opportunity to gain real-world experience
• Supportive and growth-oriented work environment

Application Process

Interested candidates can apply through the provided application link. Shortlisted candidates will be contacted via LinkedIn and Email within 3–5 working days.