Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote)

Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote) Location: Cambridge (Remote and 1 x per month in the Office) Salary: £26,500 per year Client Profile: Origin Multilingual is proud to announce, we are searching for a Czech & German OR Czech & Polish Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time basis. Key Purpose The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers.

You will be in charge of adding value to each customer. Key Responsibilities : Answering calls from existing and new customers Proactively dealing with all queries relating to the business Taking orders and bookings via external and internal calls Managing email queries A professional approach with the ability to build rapport with each customer Demonstrating extensive knowledge on all product ranges Facilitating calls from B2B and B2C Personal Specification The successful candidate for the position, will have the following competences: Previous experience in a similar role (preferred but not essential) Customer service experience (preferred but not essential) Self-motivated, with a ‘can do’ attitude Attention to detail with high level of communication skills is essential Czech & German OR Czech & Polish Fluent Computer literacy A passion to deliver the highest quality for our client’s customers Shift pattern: Monday to Friday; 08:00-16:15 Additional benefits: Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Free monthly nutritional and personal care products Life assurance Discounts at leading brands and retailers