Delivery Manager (French Speaker)

Founded in 2005, MoOngy is a leading Engineering and IT group across Europe and North Africa. With a presence in 14 countries, over 40 subsidiaries, and more than 9,500 talents, we are driven by a passion for innovation and excellence. At MoOngy, we prioritize international mobility and provide opportunities to work on cutting-edge technologies, making a real impact across industries.

Delivery Manager (French Speaker)

Location: Central Lisbon – Hybrid (2–3 days onsite/week)

Type: Full-time

Languages

• English B2 minimum
• French B2 minimum

✅ Eligibility

• Already based in Portugal with a valid work permit

Are you an experienced Delivery Manager with a strong background in IT services and transformation programs? Do you thrive in client-facing environments, managing complex deliveries while ensuring high levels of service quality and customer satisfaction? If so, we'd like to hear from you.

Your Responsibilities

• Lead the successful delivery of IT projects and services, ensuring quality, timelines, budget adherence, and customer satisfaction.
• Coordinate and motivate cross-functional technical teams.
• Monitor service performance through KPIs and SLAs, ensuring agreed objectives are met.
• Identify, manage, and mitigate delivery risks and dependencies.
• Drive continuous service improvement initiatives and operational excellence.
• Facilitate governance meetings, workshops, and stakeholder alignment sessions.
• Manage client relationships, acting as a trusted partner throughout the delivery lifecycle.
• Support budgeting, forecasting, estimations, and resource planning activities.
• Contribute to IT transformation and integration programs across complex environments.

What We're Looking For

• Proven experience as a Delivery Manager within the IT industry.
• Strong understanding of IT department (DSI) operations and service delivery environments.
• Solid experience leading IT transformation and integration programs.
• Hands-on experience with IT service delivery models, including ESNs and Service Centers.
• Strong background in governance, stakeholder management, and workshop facilitation.
• Experience in budget management, estimations, KPI tracking, and SLA monitoring.
• Demonstrated success in service performance management and continuous improvement initiatives.
• Excellent leadership, organizational, and communication skills.
• Autonomous, rigorous, and results-oriented mindset.

Advantages of Joining MoOngy

• International Mobility: Personalized relocation programs across Europe ✈️
• Career Development: Diverse projects with cutting-edge technologies ️
• Continuous Learning: Free training, certifications, and professional growth
• Personal Growth: Collaborate with a global network, foster creativity & innovation
• Diversity & Inclusion: Safe, inclusive environment for everyone 🤝

At MoOngy, we value merit over everything else. We welcome all applications with relevant skills — regardless of age, ethnicity, gender, sexual orientation, or disability.