Demand Manager - Cloud Service Delivery T2

About ADM:We are one of the world's largest nutrition companies and a global leader in human and animal nutrition. We unlock the power of nature to provide nourishing quality of life by transforming crops into ingredients and solutions for foods, beverages, supplements, livestock, aquaculture, and pets.

About ADM India Hub:At ADM, we have long recognized the strength and potential of India's talent pool, which is why we have maintained a presence in the country for more than 25 years. Building on this foundation, we have now established ADM India Hub, our first GCC in India.At ADM India Hub, we are hiring for IT and finance roles across diverse technology and business functions. We stand at the intersection of global expertise and local excellence, enabling us to drive innovation and support our larger purpose of unlocking the power of nature to enrich quality of life.

Title: Demand Manager - Compute Services PJ1 Organization: IT Infrastructure & Operations:Location: India HubJob Summary:The Demand Manager - Compute Services leads the intake, evaluation, and delivery of compute service requests across ADM's global IT landscape. This role is responsible for assessing feasibility, defining scope, estimating cost and schedule, and driving execution of one-off and project delivery requests through approved Statements of Work (SOWs). The manager partners closely with technical delivery teams, requestors, and FinOps to align commitments with business priorities, budget constraints, and performance goals.

This role combines delivery management with financial accountability to drive measurable business value across IT Infrastructure & Operations. This position also contributes to strengthening demand governance and building a sustainable, transparent delivery framework.

Job Responsibilities:Manage the delivery demands / requests from projects and one-off initiatives as the intake process for compute services, assessing requests for scope, complexity, cost, and delivery constraintsAssess requests and develop SOWs that include commitments for scope, deliverables, costs, and schedules in collaboration with technical and business stakeholdersOversee the successful implementation and fulfillment of SOW commitments maintaining transparency on milestones, costs, and service quality metricsCollaborate with the FinOps team to implement targeted outcomes, validate realized savings, and report measurable efficiency improvementsEstablish standardized processes for governance and assessment of requests to enhance predictability, prioritization, and operational accountability across regionsCoordinate cross-functionally with architects, engineers, and project managers to align delivery schedules with resource capacity and strategic technology plansCommunicate demand status, risks, and delivery performance through leadership dashboards, scorecards, and concise executive-level presentationsPartner with Finance and Procurement on cost modeling, chargeback validation, and vendor engagement to drive efficient and compliant service deliveryAnalyze demand and delivery trends to identify performance drivers, root causes, and improvement areas across global Compute Services operationsPromote a culture of data-driven decision-making, fiscal accountability, and continuous improvement within the compute services organizationProvide mentorship and knowledge sharing to strengthen ADM's global demand management practices and operational performance discipline.

Job Requirements:Bachelor's degree in business, Information Technology, or a related quantitative field10+ years of experience in IT services, demand planning, or financial operationsProven ability to develop and manage detailed Statements of Work (SOWs)Experience working with Azure CloudCollaborative approach working with architecture, engineering, and operations teamsSkilled in creating reports and dashboards tracking demand trends and delivery metricsStrong stakeholder engagement and cross-functional communication capabilitiesWorking knowledge of compute services and infrastructure services across hybrid environmentsAnalytical mindset with expertise in interpreting data and driving actionable insightsExperience partnering with FinOps to align delivery execution with cost objectivesKnowledge of Nutanix, VMware, Azure for sizing and pricing, does not need to know how to configure but needs to understanding sizing and implications of decisions to create bill of materials.Exceptional written and verbal communication skills with business acumenExcited about this role but do not think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.ADM requires the successful completion of a background check.

Company Details:At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company.

Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over.

Employee Perks and Benefits:Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable)Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protectionMental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs), and Colleague Giving Programs (ADM Cares).

Additional benefits include:Paid time off including paid holidaysAdoption assistance and paid maternity and parental leaveTuition assistanceCompany-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programsBenefits may vary for bargained locations, confirm benefit eligibility with your recruiter.

Conclusion:Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.We welcome everyone to apply.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. PJ1 From Scott: "Compute Demand Manager: These roles are not about capacity management. These roles manage the delivery demands/requests coming from requestors as part of projects or one off requests.

They assess the requests and respond with SOWs that include commitments relative to scope to be delivered, cost, and schedule. Once approved by the requestor, the demand managers are responsible for the successful implementation and fulfillment of the commitments made in the SOWs. These roles will also work very closely with the Finops team to implement targeted optimizations.

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