Director of Business Operations & Strategy
Oscar Health
New York, United States Full Time Operations Jobs United States New
Job Description
- The Director, Business Operations is responsible for building the long-term operational roadmap and strategically tackles organizational challenges with rigor and tact
- This role is a steward of process and sets a high operational bar with cross-functional stakeholders
- The Director, Business Operations is a connector of leadership communications across the company, specific to the business process optimization and projects it supports
- This role is responsible for the execution of highly visible projects that ensure the success of cross-functional teams across Oscar
- Additionally, this role is a bridge between the People team and the business, partnering on organizational structure and change management to enable continued high-performance and organizational success
- You will report into the SVP, Network and Provider Management
- Interdisciplinary expertise in Oscar’s core business priorities and objectives
- Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence, measuring, monitoring, and executing to reduce operational and financial risk and to ensure efficient, repeatable processes leading to a sound program
- Lead large, multiple cross-functional work groups that support and optimize end-to-end program process while improving visibility into internal processes
- Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions
- Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic contracting initiatives
- Apply subject matter expertise in methodologies, major terms, and associated operations required for program execution
- Identify risks and improvement opportunities to develop and implement new programs
- Maintain pulse on external trends and industry benchmarking to drive iterative solutions that support the evolving business
- Compliance with all applicable laws and regulations
- Other duties as assigned
- 4+ years of experience in a high growth environment
- Critical thinking, evaluating and synthesizing information to action
- Management consulting experience
- Experience leading large-scale cross-functional initiatives
- 10+ years of experience in an operations, business strategy, or project management role
- Excellent communication, providing clarity and confidence to key stakeholders
- 4+ years of managing a team
Posted August 14, 2026